Scott Pierson

Designed, tested and implemented a custom software application used to record inmate appointments and calculate/create statistical monthly institutional and statewide reports Managed and i...

Created and defined enterprise change and release management policies, processes and procedures Led and managed software application configuration tasks for an IT service management applic...

Performed responsibilities of an assistant project manager, release manager, business analyst and quality assurance test lead Created and edited test plans for business intelligence and op...

Mentored staff members on testing processes and procedures Created and edited use cases and technical design documentation Translated requirements into test scripts Created and executed ...

Created and edited technical design documentation and training manuals Translated requirements into test scripts Executed test scripts for system and user acceptance testing Documented a...

Led onsite data conversion implementations for a customer management and billing system that supported approximately 50,000–250,000 customers per site Managed the production deployment, sy...