Since 2005, Scott Lindgren has been working in Commercialware. This person is a well-qualified Technical Support Manager with over 26 years of work experience. According to Scott's CV and work profile, the professional has worked at more than nine companies with numerous backgrounds and got various skills. Scott attended school at the Westfield State University from 1983 to 1987. Scott can be found in Charlton, Massachusetts – where this expert currently lives. You can search for this professional's email address and number. We can also provide you additional contact information upon request.
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Scotty Lindgren
Last updated Jun 18, 2024
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Work History
Technical Support Manager
Technical Support Group
Reporting to VP of Delivery
Re-structured entire support team
Introduced new support technology
Managed first, second and third tier engineers with 17 direct rep...
Oct 2005 — Nov 2014
Senior Manager, Customer Service
500 Oracle Pkwy, California
With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optim...
from Nov 2014
Manager of Client Services
Technical Support Group
Built support group from the ground up.
Implemented procedures, training material and documentation.
Delivered hands on training both in person and over the web/p...
Aug 2003 — May 2005
Manager of Client Services
200 Unicorn Park Dr, Woburn, MA 01801
Responsible for the following areas:
Technical Support Group
Cultivated the team’s strong focus on overall client experience.
Built and maintained a team of technically excellent, courte...
Oct 1999 — Aug 2003
Manager of Technical Support
200 Unicorn Park Dr, Woburn, MA 01801
Main responsibilities included management of technical support representatives ensuring quality coverage of technical support phone lines.
Established a two tier system of support coverage...
Apr 1994 — Oct 1999
Presales System Engineer
200 Unicorn Park Dr, Woburn, MA 01801
Responsible for the in-depth consultation leading to the appropriate design of client database applications.
Training coordinator - responsible for the ongoing training of the development ...
Jun 1993 — Aug 1994
Senior Technical Support Representative
200 Unicorn Park Dr, Woburn, MA 01801
Responsible for all technical support telephone calls from a client base of 8,000-10,000 sites.
Accountable for rectification of most in-house networking issues.
Planned, designed, and ad...
Jan 1990 — Jun 1993
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Executive
Senior Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
IT Professional
Technical Support Specialist
Manager
Vice President
Computer Software Professional
Operations Manager
Systems Support Specialist
Support Specialists
Chief Executive
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Databases
Crm
Enterprise Software
Sql
Software Implementation
E Commerce
Salesforce.com
Requirements Analysis
Software Development
Microsoft Sql Server