Since 2016, Roshawnda Anderson has been working in Aperia Solutions, Inc based 104, 104. This professional is an experienced Client Support Analyst with over 17 years of work experience. According to Roshawnda's CV and work profile, this person has worked at more than 11 places with numerous backgrounds and gained various skills. Roshawnda attended school at the Strayer University from 2014 to 2016. Roshawnda can be found in Dallas, Texas – where this person is currently located. You can search for the professional's contacts. We can also provide you with additional contact information upon request.
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Roshawnda Anderson
Last updated Jun 16, 2024
Contact Information
Workplace
Colleagues
Work History
Client Support Analyst
14881 Quorum Dr, Dallas, TX 75254
Your success is our objective.More than a decade of service providing business intelligence solutions, Aperia applies extensive experience and knowledge to your business requirements.From it...
Nov 1, 2016 — Dec 2017
Business Analyst
500 Woodward Ave, Detroit, MI 48226
Testing user requirements on application system.
Sep 2015 — May 2016
Co Owner
Implements marketing techniques
Conduct survey customer relations to get potential customers
Projects manages all projections of monthly goals
In charge of accounts to pay employees
from Jan 2015
Application Specialist
Conway, AR
Troubleshot bank applications
Writing and executing procedures
Setup and disable users in bank applications
Add and delete users in Windows server 2012
Wrote procedures on “How to add u...
Feb 1, 2014 — Feb 2015
Technical Support Iii
3000 Hanover St, San Jose, CA
Provided hardware and software support
Created tickets with resolution
Live coaching to teammates
Presented motivational presentation for team moral
Aug 2011 — Aug 2013
Customer Support
208 south Akard St, Dallas, TX 75202
Provided support for ATT customers
Listened to and resolved customer complaints
Averaged 60 cold calls daily to ensure first call resolution
Nov 2007 — Aug 2011
Education
2014 — 2016
2005 — 2007
upto
Occupations
Executive
Owner
Analyst
Business Intelligence Professional
Chief Executive
Analysts
Business Consultant
Advisor
Skills
Customer Relations
Team Building
Problem Solving
Research
Retail
Project Planning
Project Management
Coaching
Customer Service
Able to work non supervised Problem Solving Take initiative and lead projects Team Building Operating Systems WinXP-Win8
Outlook
Excel
Windows Server 2012 Research and Planning Able to quickly adapt to new situation and systems Systematic
thorough and detailed oriented Vendor Relations Work under pressure and maintain resilience