Rosemary Moran is a highly qualified expert, that works in Freedom Financial Network main office of which is in 1107. as a Verint Consultant from 2020. Rosemary gained professional experience in more than 20 positions at various companies. Rosemary Moran went to the University of La Verne and got education from 1983 to 1985. Bullhead City, Arizona is the area, where the professional was known to be living. Rosemary's email address and phone are accessed through this website by request.
Name variants:
Rosemarie Moran,
Rose Moran,
Rosie Moran,
Rosy Moran
Last updated Jun 16, 2024
Contact Information
Workplace
Verint Consultant
San Mateo, CA
Industry
Financial Services, Consumer Financial Services, Debt Negotiation, Misc Personal Services, All Other Personal Services
Colleagues
Work History
Verint Consultant
1875 south Grant St #400, San Mateo, CA 94402
from Apr 2020
Recording Design Engineer
5161 California Ave SUITE 100, Irvine, CA 92617
Dec 2014 — Oct 2019
Standardized Administration & Support (SA&S)
Bloomington, IL
Nov 2012 — Jul 2013
Application Learning Consultant, Educational Services
Roswell, GA
I worked for Verint as an Application Consultant, my responsibilities included advising customers, on the Verint’s Best Practices, and making sure they were included in their upcoming implem...
Oct 2011 — Sep 2012
IT Verint System Administrator
Brea, California
I managed the implementation of Verint Impact 360 & Verint Work Force Management (WFM) Version 10.3 for Mercury Insurance. I am responsible for all Verint related activities for the Merc...
Oct 2008 — Sep 2011
IT Project Manager (Verint Administration)
Irving, TX
I supported the Verint administration during transition of Option One Mortgage to America Home Servicing Inc.
Jun 2007 — Apr 2009
Infrastructure-Shared SVC Project Manager
Managed a Verint Recording implementation across the Servicing Business, Sales, & Internal OOMC Operations groups. In addition I supported the Servicing Business to implement to tools to...
Jun 2006 — Jul 2007
Consultant
Contact Center Business Development Consultant:
I created the strategy to migrate the local Contact Centers to a Centralized Contact Center Solution. I was also worked with the Business Team...
Jan 2006 — Jun 2006
Contact Center Specialist
Planned, managed, tested and implemented all IT hardware and software required to build a redundant Call Center Site for Home Depot Supply. First Call was taken May 2005, and the Home Depot ...
2004 — 2005
IT Project Manager (Contact Center) Avaya POC
We created a proof of concept for a production pilot using Avaya IR, Avaya CMS, Avaya PDS v12, and Avaya IC. This proof of concept was created to demonstrate another solution to handle a mul...
2003 — 2004
Senior Business System Analyst & System Validation
Torrance, CA
Dec 2000 — Nov 2003
IT Project Manager (Contact Center)
Torrance, CA
I was responsible for Developing Test Strategies, Implementation Plans, and Schedules, for manual and automated Test Cases. To support the core receivables system and PeopleSoft for Toyota F...
2000 — 2003
Senior Applications QA Manager for Web Services
Irvine, CA.
I Implemented a Project Management Office (PMO). I was then promoted to, Application Support QA Manager for Web Services, where I was responsible for all Web Site JAVA, VB, and C++ Code and...
1998 — 1999
Education
1983 — 1985
1972 — 1974
1970 — 1972
Occupations
Counselor
IT Professional
Information Technology Specialist
Systems Administrator
Computer Network Professional
Advisor
IT Specialist
Computer Systems Administrator
Network Administrator
Skills
Contact Center Operations
Call Center
Avaya
Telephony
Call Logging
Workforce Management
Project Management
Business Analysis
Requirements Analysis
CTI
Process Improvement
Business Process Improvement
Data Migration
Quality Assurance
IVR
Visio
Verint Call Recording
Integration
Data Center
Vendor Management
SDLC
Telecommunications
Consulting
Data Warehousing
Call Centers
Security
SharePoint
Disaster Recovery
Business Intelligence
Software Documentation
Management
Team Leadership
VoIP
PMO
Leadership
Project Planning
Enterprise Architecture
Contact Centers
Employee Training
ITIL
Testing
ERP
Science
Sales
FAQs about Rosemary Moran
What is the main profession of Rosemary Moran?
Rosemary is a Verint Consultant.
What jobs is Rosemary proficient at at?
Rosemary Moran is a professional such jobs as Counselor.
Where is Rosemary Moran located?
The professional is currently located in Bullhead City, Arizona.
Where did Rosemary Moran work?
Rosemary Moran worked at Freedom Financial Network, Alorica.
What education does Rosemary Moran have?
Rosemary studied at the University of La Verne from 1983 to 1985.
What is the industry that Rosemary Moran is connected to?
Rosemary works in Electrical/Electronic Manufacturing industry.
Are there any professional skills, that Rosemary Moran has?
Rosemary has the following skills: Contact Center Operations, Call Center, Avaya, Telephony, Call Logging, Workforce Management, Project Management, Business Analysis, and Requirements Analysis.