Rogerio Leao is a highly qualified professional, working in Proper Hospitality main office of which is in 116. on the position of Guest Services Lead since 2019. This expert has earned professional experience in more than seven positions at different companies. Rogerio Leao went to the University Paulista - Sao Paulo/Brazil and received education there from 2002 to 2005. San Francisco, California is the city, where this person was known to live. This person's e-mail and phone are easily accessed through this website on demand.
Name variants:
Rogerio Leao
Last updated Jun 13, 2024
Contact Information
Last Update
Jul 4, 2022
Email
ro**@gmail.com, ro**@tengroup.com
Location
San Francisco, CA
Company
Workplace
Colleagues
Work History
Research Specialist
Supported the concierge team with extensive travel research, providing the best options in hotels, activities, sightseeing, hotels and more. Created several City Guides based on Travel trend...
May 2017 — Jun 2017
Lifestyle Manager - Portuguese and English
Ten is the world's fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle co...
Apr 2015 — Feb 2017
Front Desk Rep- Membership Sales
12647 Alcosta Blvd SUITE 500, San Ramon, CA 94583
Offered customer service support to club members and guests.
Guided new members with the best available membership plans that could better fit their goals.
Ensured a safe and secure envir...
Aug 2014 — Mar 2015
Assistant Office Manager and Customer Service Specialist
178 Commonwealth Ave, San Francisco, CA 94118
Management:
o Responsible for overseeing twenty associates, including training and feedback.
o Management of Yelp reviews, making sure each comment was heard and any possible complaint re...
Jul 2010 — Nov 2013
Assistant Manager - Home Decor
2319 Market St, San Francisco, CA 94114
Responsible for opening and closing procedures (Key holder), ringing purchases, exchanges, placing orders, creating vouchers, generating sales reports and inventory.
Offered design consult...
Jan 2007 — Jun 2010
Customer Service Attendant and Representative For Voe  Voice of Employee Group By Citigroup
Consistent achievement of goals and deadlines
Handled inbound and outbound customer calls and emails from clients and other departments providing excellent customer support.
Developed new...
Aug 2003 — Feb 2006
Education
2002 — 2005
2005 — 2005
Occupations
Scientist
Research Specialist
Concierge
Research Scientist
Skills
Customer Service
Social Media
Marketing
Customer Satisfaction
Photography
Crm
Sales
Training
Facebook
Social Media Marketing
Management
Social Networking
Leadership
Powerpoint
Teamwork
Microsoft Word
Marketing Communications
Merchandising
Time Management
Microsoft Excel
Teaching
Portuguese
Retail
Digital Marketing
Online Marketing
Problem Solving
Online Advertising
Outlook Express
Microsoft Powerpoint
Leisure Travel
Travel Management
Travel Planning
Hotel Booking
Travel Arrangements
Emotional Intelligence
Qa
Opera
Positive Team Player
Integrity
Multitasking Skills
Organized Self Starter
Active Listener
Willingness To Work Under Pressure
Leading Diverse Teams
Passion For Helping Others
Knowledge In Technical Support
Inward
Content Revisor