Roger Lagrone is a qualified expert, who works in Generac Power Systems main office of which is in 117. on the position of Director Contact Center Operations from 2017. This expert gained professional experience in more than seven positions at various companies. Denver, Colorado is the city, where this expert was known to live. This person's contacts can be accessed through this website on demand.
Name variants:
Rodger Lagrone,
Rod Lagrone,
Roddy Lagrone,
Rodge Lagrone,
Roge Lagrone
Last updated Jun 14, 2024
Contact Information
Workplace
Director Contact Center Operations
Waukesha, WI
Industry
Electrical/Electronic Manufacturing
Colleagues
Work History
Director Contact Center Operations
s45 W29290 Wi 59, Waukesha, WI
Mar 2017 — Jun 2020
Senior Managing Consultant
New York, NY
A Senior Management Consultant with Global Business Services in the Customer Experience Optimization Practice.
Apr 2013 — Apr 2015
Head of Customer Service
134 west 37Th St FLOOR 2, New York, NY 10018
A start up company, growing at 40% year over year, of Web based consumer and corporate ground travel services everywhere in the U.S. and 5000 international cities utilizing a global network ...
Feb 2012 — Jan 2013
Vice President Customer Service
Led a team of customer care employees and management teams to provide customer service in a contact center, correspondence processing and claims operations. Hired with a major task of turnin...
2010 — 2012
Vice President, Call Center Operations
175 Water St, New York, NY 10038
Created the integrated operations plan for 6+ company acquisitions into a consolidated contact center structure located in Southeast Asia, Latin America, United Kingdom, Canada, Texas and Wi...
Mar 2007 — Jul 2009
Vice President Reservations and Customer Care
465 Smith St, Farmingdale, NY 11735
Created the strategy and operations for Contact Center Sales, Customer Care and Group Sales divisions.
Apr 2000 — Mar 2007
Occupations
Executive
Director
Counselor
Management Consultant
Operations Manager
Advisor
Management Analyst
Analysts
Skills
Call Center
Customer Satisfaction
Operations Management
Insurance
Customer Experience
Customer Service
Relationship Management
Vendor Management
Process Improvement
Team Building
Crm
Sales
Management
Leadership
Call Centers
Team Management
Budgets
Cross Functional Team Leadership
Recruiting
Forecasting
Performance Management
Contract Negotiation
Six Sigma
Team Leadership
Training
Business Strategy
Start Ups
Strategy
Strategic Planning
Analysis
Human Resources
Outsourcing
Business Planning
Project Management
Business Process
Customer Retention
Executive Management
Consulting
Change Management
Program Management
Contact Centers
Business Process Improvement
FAQs about Roger Lagrone
What's the main profession of Roger Lagrone?
Roger Lagrone is a Consumer Services.
What are the profession of The professional?
These person's professions are Executive and Director
Where does Roger Lagrone currently live?
Denver, Colorado is the place where Roger Lagrone currently lives
Does the professional have the email address?
rk**@aol.com is Roger Lagrone's email address.
How many companies did Roger Lagrone work at?
The professional worked at seven jobs.
What education does Roger Lagrone have?
Roger studied at the.
What languages does Roger Lagrone speak?
Roger Lagrone speaks English.
What are professional skills of Roger Lagrone?
Roger has skills in the following areas: Call Center, Customer Satisfaction, Operations Management, Insurance, Customer Experience, Customer Service, Relationship Management, and Vendor Management.