Rob Koch

Director of Customer Success

Name variants:
Robert Koch
Last updated Jun 16, 2024

Contact Information

Last Update
Jul 4, 2022
Email
ro**@gmail.com
Location
Shawnee Mission, KS

Workplace

Next Gear Solutions
Director of Customer Success

Oxford, MS

Industry

Information Technology and Services

Work History

Director of Customer Success

1210 Office Park Dr, Oxford, MS
from Sep 2019

Director of Customer Success

305 south Arthur Ave, Louisville, CO
from Aug 2019

Claims Director - Field Operations

San Mateo, CA
May 2017 — Sep 2018

Consultant

As my current role, I leverage more than two decades of claims management experience and wisdom into management consulting expertise for my clients. In a complex and highly regulated industr...
from Sep 2018

Director of Inside Property and Casualty Claims

6301 Owensmouth Ave, Woodland Hills, CA 91367
Expanded national responsibility beyond inside first party property claims to include first and third party property damage and injury claims for Marine, Motorcycle, RV, Antique Auto and Mot...
Jan 2014 — Apr 2016

Director of Inside Property Claims

6301 Owensmouth Ave, Woodland Hills, CA 91367
In this role, I led a 525-person field team in claims administration for inside/commercial property policies. With P&L responsibility for our $40M annual budget, I expanded our collaborative...
Jan 2013 — Jan 2014

Director Property Midwest Field Claims

6301 Owensmouth Ave, Woodland Hills, CA 91367
Responsible for field first party homeowners and catastrophe claims in 9 states
Aug 2002 — Apr 2009

Education

Occupations

Executive
Director
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist

Skills

Insurance
Team Building
General Insurance
Claims Management
Property and Casualty Insurance
Casualty Insurance
Homeowners
Claim
Liability
Commercial Insurance
Legal Liability
Subrogation
Workers Compensation
Property
Umbrella Insurance
Property Damage
Talent Developer
Leadership
Casualty
Renters
Customer Service
Claim Investigation
Employee Engagement
Large Loss
Change Management
Emergency Management
Claims Handling
Process Optimization
Customer Satisfaction
Claims Review
Business Process Improvement
Wildfire
Talent Management
Property Claims
Insurance Claims
Executive Leadership
Recruiting
Iterative Process Improvement
Lean Six Sigma
Six Sigma
Catastrophe Insurance
Operational Excellence
Quality Assurance
Process Efficiency
Optimization
Basketball Coaching
Casualty Claims
Continuous Process Improvement
Complaint Management

FAQs about Rob Koch

What's the profession of Rob Koch?

This professional's job is Director of Customer Success

What are the main profession of This expert?

These person's professions are Executive and Director

Where does Rob Koch currently live?

Shawnee Mission, Kansas is the place where Rob Koch currently lives

Does the expert have the email address?

ro**@gmail.com is Rob Koch's email address.

Where did Rob Koch work?

The professional worked at Next Gear Solutions, Accurence.

Where has Rob Koch studied?

Rob studied at the Central Michigan University from 1979 to 1984.

What are the certifications of Rob Koch?

Rob Koch received the following certifications: Graduate In Claims Administration, Certificate In General Insurance, Associate In Claims, and Lean Six Sigma Green Belt (Icgb).

What languages does Rob Koch speak?

Rob Koch speaks English.
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