Rick Roth is a high-skilled expert, working in Vds on the position of Director, Contact Center Solutions since 2020. Rick Roth has earned professional experience in more than ten positions at different companies. Rick Roth went to the Depauw University and got education there from 1994 to 1998. Chicago, Illinois is the city, where this professional was known to settle. Rick Roth's phone and email can be accessed through this website by request.
Name variants:
Ricky Roth
Last updated Jun 15, 2024
Contact Information
Last Update
Jun 22, 2022
Email
ri**@blackbox.com, ri**@inin.com
Location
Chicago, IL
Company
Vds
Workplace
Director, Contact Center Solutions
Work History
Client Director
135 south La Salle St SUITE 2450, Chicago, IL 60603
Vendor-neutral and data-driven cloud technology adviser: helping executives uncover and deliver on-time and on-budget wins to their business
Feb 2019 — Jan 2020
Regional Manager - Enterprise Solutions
15 Volvo Dr, Rockleigh, NJ 07647
Helping enterprise executives in the Midwest Region with planning and strategy for deploying Crestron end-to-end collaboration and workspace technology solutions
Dec 2017 — Nov 2018
Midwest Territory Manager
2001 Junipero Serra Blvd, Daly City, CA 94014
Working with clients in Illinois and Wisconsin on cloud and premises Contact Center, UC, Work Force Management, Quality Monitoring, Speech Analytics, Recording, Reporting, and Collaboration....
Apr 2015 — Aug 2017
Channel Development Manager - Shoretel
1000 Park Dr, Lawrence, PA
Working with Direct and Indirect Clients on ShoreTel UC, Collaboration, and Contact Center Suite. Provided strategic and proactive support. Managed business development, go-to-market strateg...
Sep 2007 — Mar 2015
Engineering Manager
1000 Park Dr, Lawrence, PA
Developed a team of pre and post-sales engineers supporting UC, Contact Center, WFO, BPA, and IVR solutions: sales engineering, installation, technical support, and training.
Oct 2005 — Sep 2007
Implementation Engineer
Engineer and PM
system installation, advanced troubleshooting: Nortel BCM
CS1000
3COM NBX
ShoreTel
Networking and Infrastructure
Oct 2002 — Oct 2005
Tac Engineer
245 Hembree Park Dr #124, Roswell, GA 30076
Technical support assistance, problem resolution, escalations, and training for customers and installers on the Nortel Norstar and Business Communincations Manager.
Dec 2000 — Jul 2002
System Design Coordinator
Minnesota
Onsite database collection and design for a 15000 line NEC 2400IMX implementation for the University of Rochester and Strong Memorial Hospital. Project management, user training, and design ...
Sep 1998 — Sep 2000
Education
1994 — 1998
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist
Skills
Unified Communications
Telephony
Voip
Telecommunications
Managed Services
Solution Selling
Wireless
Ip
Sip
Call Centers
Direct Sales
Contact Centers
Channel Partners
Cloud Computing
Saas
Networking
Data Center
Ivr
Salesforce.com
Sales Process
Pre Sales
Voice Over Ip
Selling
Sales
Professional Services
Product Management
Enterprise Software
Software As A Service
Account Management
Video Conferencing
Strategic Partnerships
Crm
Go To Market Strategy
Sales Engineering
Network Design
Solutions Marketing
Wireless Technologies
Internet Protocol
Vendor Management
Wireless Networking
Channel Sales
Session Initiation Protocol
Customer Relationship Management
Contact Center Architecture
Ucaas
Wfo
Speech Analytics
Artificial Intelligence
Quality Management
Sd Wan