Rhonda Breith has been a Senior Director, Client Engagements in ethosIQ since 2013. Furthermore, this expert has an employment history at more than nine companies using similar skills. Rhonda has a total work experience of 19+ years. Rhonda Breith studied at the University of Michigan. Nowadays the person lives in Houston, Texas region. Find this professional's actual contacts through our search.
Name variants:
Rhonda Breith
Last updated May 14, 2024
Workplace
Senior Director, Client Engagements
Houston, TX
Industry
Information Services, Information Retrieval Services
Colleagues
Work History
VP - Electronic Delivery
Developed customer strategies and process improvements across all channels within the financial and banking institution, including retail banking, ATM, and Internet Banking. Responsible for...
2006 — 2006
Director - Customer Experience
Developed strategies to create a consistent customer experience end-to-end by collaborating with business groups and support functions to drive performance improvements.
2003 — 2005
Director - Customer Strategy & Integration
Set strategic direction to ensure consistent quality of service across all customer care network channels including telephone, e-mail, voice response unit and the web. Developed four-year st...
2001 — 2003
National Director of Operations – Customer Care Network
Led call center operations of three distinct businesses across six domestic call centers. Managed staff of 2300, budget of $100M and held full P&L responsibility.
1999 — 2001
Principal Consultant – Information Technology
Telecommunications consultant for businesses including Retail, Home Services, Credit, Hardware and Automotive.
1997 — 1999
Education
Occupations
Executive
Program Director
Senior Director
Chief Executive Officer
Operations Manager
Senior Manager
Corporate Executive
Chief Executive
Skills
Strategy
Management
Process Improvement
Call Centers
Telecommunications
Integration
Project Management
Customer Experience
Strategic Planning
P&L Management
Six Sigma
Sales
Customer Service
Contact Centers
Budgets
Marketing Strategy
Banking
Networking
Retail
Performance Improvement
Call Center
Vendor Management
Cloud Computing
Operations Management
Management Consulting
Change Management
Crm
Outsourcing
Program Management
Business Process Improvement
Cross Functional Team Leadership
Leadership
Workforce Management
Team Building
Team Leadership
Business Analysis
Business Intelligence
FAQs about Rhonda Breith
What is the profession of Rhonda Breith?
This professional's job is Program Director, Cloud Professional Services
What are the profession of Rhonda?
These person's professions are Executive and Program Director
Where does Rhonda Breith live?
Houston, Texas is the place where Rhonda Breith lives
How many companies did Rhonda Breith work at?
Rhonda Breith worked at nine jobs.
Where has Rhonda Breith studied?
Rhonda studied at the University of Michigan.
What languages does Rhonda Breith speak?
Rhonda Breith speaks Spanish.
What is professional industry that Rhonda Breith is connected to?
This professional works in Consumer Services industry.
What are the skills of Rhonda Breith?
Rhonda Breith has the following skills: Strategy, Management, Process Improvement, Call Centers, Telecommunications, Integration, Project Management, Customer Experience, and Strategic Planning.