Rea Dirks has been working as a Senior Client Experience in Dex Media since 2015. Furthermore, Rea has professional experience at more than seven companies in the relevant field. Rea has a total work experience of 15+ years. Rea Dirks studied at the Grambling State University. This expert has studied English and Spanish. Rea Dirks can be found in Dallas, Texas – where the professional is currently located. You can contact with Rea by searching for phone number or email address or get further information by requesting access to their details from SoftwareOfficial.
Name variants:
Rea Dirks
Last updated Jun 14, 2024
Workplace
Senior Client Experience
Dallas, TX
Industry
Marketing and Advertising, Publication of Telephone Directories, Misc Publishing, Printing and Publishing Advertising Agency
Colleagues
Work History
Senior Client Experience
2200 west Airfield Dr, Dallas, TX 75261
Manage and train Off-Shore/Personiv QA’s on the principles of call coaching with hands on and classroom training.
Provide face-to face coaching for HUB consultants monthly to ensure all me...
from Aug 2015
Senior Account Manager and Project Management
Hired, coached and developed 18 entry level Supervisors and 200 plus agents.
Successfully managed three client accounts (VRP, ASH and LaQuinta) simultaneously to maximize peak performance....
Sep 2013 — Feb 2015
Occupations
Executive
Senior Manager
Accountant
Account Manager
Health Specialist
Supervisors
Agents
Team Leader
Sales Specialist
Agent
Operations Manager
Sales Representative
Skills
Call Centers
Customer Service
Vendor Management
Team Building
Operations Management
Leadership
Customer Satisfaction
Customer Retention
Project Management
Coaching Staff
Management
Training
Credit Cards
Strategic Planning
Customer Experience
Assets Recovery
Call Center Management
Quality Monitoring
Third Party Vendor Management
Team Development
Team Leadership
Process Improvement
Program Management
Coaching
Collections
Credit Card Collections and Customer Service
Sales
FAQs about Rea Dirks
What's the main profession of Rea Dirks?
This professional's job is Senior Manager
What are the profession of The expert?
These person's professions are Executive and Senior Manager
Where does Rea Dirks currently live?
Dallas, Texas is the place where Rea Dirks lives
How many companies did Rea Dirks work at?
The professional worked at seven jobs.
Where has Rea Dirks studied?
Rea studied at the Grambling State University.
What languages does Rea Dirks speak?
Rea Dirks speaks English, Spanish, and French.
What is the industry that Rea Dirks is connected to?
Rea Dirks works in Outsourcing/Offshoring industry.
What are special skills of Rea Dirks?
Rea Dirks has skills in the following areas: Call Centers, Customer Service, Vendor Management, Team Building, Operations Management, Leadership, Customer Satisfaction, and Customer Retention.