Raymond Jackson is a high-skilled expert, who works in Acuative main office of which is in 10. on the position of Service Delivery Manager at Acuative since 2014. This person has earned professional experience in more than six positions at different companies. Raymond Jackson went to the Stony Brook University and received education there from 2011 to 2011. New York, New York is the city, where this person was known to be living. The professional's e-mail and phone are accessed through SoftwareOfficial on demand.
Name variants:
Raymund Jackson,
Ray Jackson,
Pug Jackson
Last updated Jun 14, 2024
Contact Information
Workplace
Service Delivery Manager at Acuative
Fairfield, NJ
Industry
Information Technology and Services, Sell, Install & Engineer Telecom Equipments, Professional, Scientific and Techincal Servies, Computer Systems Design and Related Services, Sell, Install And Engineer Telecom Equipments, Computer Systems Design Whol Electronic Parts/Equipment Electrical Contractor, Computer Repair
Colleagues
Work History
Service Delivery Manager at Acuative
695 Route 46, Fairfield, NJ
Service Delivery Manager at Acuative at ACUATIVE, (formerly Telsource Corporation)
Mar 2014 — Feb 2018
Leadership Team Consultant Volunteer
1750 north Calhoun Rd, Brookfield, WI 53005
Created, executed and delivered action plans to address business needs and process inefficiencies.
Provided guidance to project leaders and stakeholders, helping ensure successful value-ad...
from Jan 2018
Service Delivery Manager
659 County Trl, Exeter, RI 02822
Dedicated liaison managing the client’s overall service experience with Carousel Industries. Managed team of dedicated techs in New York, New Jersey, Delaware and New England for high profil...
Oct 2011 — Oct 2013
Project Manager
360 Mount Kemble Ave SUITE 2000, Morristown, NJ 07960
Purpose and Scope: Effectively manage the deployment of AT&T Layer 3 backbone and edge routers to support IP traffic for all services and customers. Assigned personnel, provided ongoing prof...
Jun 2008 — Oct 2011
Client Service Manager  Customer Advocacy and Critical Escalations
2605 Meridian Pkwy SUITE 200, Durham, NC 27713
Purpose and Scope: Dedicated client liaison, improving customer satisfaction and service level agreements. Managed and resolved complex customer issues until full resolution. Oversaw 150 sit...
2008 — 2008
Field Service Manager
2605 Meridian Pkwy SUITE 200, Durham, NC 27713
Purpose and Scope: Planned and implemented field technician’s activities providing day-to-day supervision of assigned personnel and accounts to ensure good customer relations while maintaini...
1998 — 2008
Education
2011 — 2011
2006 — 2006
Occupations
Counselor
Volunteer
Executive
Manager
Advisor
Non-Profit
Operations Manager
Skills
Managed Services
Vendor Management
Management
Telecommunications
Service Delivery
Project Management
Leadership
Voip
Ip
Process Improvement
Pmp
Technical Support
Call Centers
Customer Satisfaction
Disaster Recovery
Customer Service
Crm
Strategic Planning
Sales
Union
Strategy
It Management
Budgets
Client Service Management
Human Resources
Key Account Management
It Field Service Management
Ms Project
Product Development
Sales Management
It Project Management