Raven Keller is a eficient professional, working in Orm on the position of Design Research and Strategy Lead from 2020. Raven gained professional experience in more than 20 positions at various companies. Raven Keller went to the University of California, Davis and received education there from 2005 to 2009. New York, New York is the area, where the professional was lastly known to settle. The professional's email address and phone are accessed through SoftwareOfficial on demand.
Name variants:
Raven Keller
Last updated Jun 15, 2024
Contact Information
Last Update
Jul 4, 2022
Email
rj**@ucdavis.edu, ra**@gmail.com, ra**@nytimes.com
Location
New York, NY
Company
Orm
Workplace
Design Research and Strategy Lead
Work History
Senior User Experience Research Consultant
584 Broadway SUITE 408, New York, NY 10012
Led foundational research to help the team understand who their existing customers, evaluate existing product, identify prominent needs, test new feature ideas and identify opportunities to ...
May 2019 — Aug 2019
Senior User Experience Research Consultant
New York
Conducted discovery research and concept testing around the use of wearables in healthcare.
Apr 2019 — Apr 2019
Senior User Experience Research Consultant
Led research (co-creation panels, in depth interviews and value proposition testing) to inform the U.S. launch and product roadmap.
Jan 2019 — Mar 2019
Senior User Experience Consultant
5202 3Rd Ave, Brooklyn, NY 11220
Worked closely with product teams and bike mechanics to research and develop operational tools for bike mechanics throughout the U.S. Primary methods: design ethnography in bike depot and at...
May 2018 — Jan 2019
Senior Research and Strategy Consultant
388 Greenwich St, New York, NY 10013
Co-led discovery, concept validation and participant journey mapping co-creation sessions to inform a new credit feature.
Oct 2018 — Nov 2018
Senior Research Consultant
2211 north 1St St, San Jose, CA 95131
Conducted exploratory and evaluative research around brand voice with executive stakeholders.
Aug 2018 — Sep 2018
Lead Research Consultant
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Led a team of researchers on a multi-week field study to inform the end to end redesign of COX's internet self-install process. In this role I worked closely with our strategy lead to define...
Mar 2018 — Aug 2018
Senior Research Consultant
45 Main St SUITE 725, Brooklyn, NY 11201
Led discovery, concept testing and participant journey mapping to understand target market and inform the design of a new product for a major financial services client. Collaborated with age...
Jan 2018 — Mar 2018
Senior Researcher and User Experience Strategist
49 south 2Nd St, Brooklyn, NY 11231
Led lean research, validation and design of a new international CMS. This work included stakeholder interviews, contextual inquiry and concept testing with domestic and international editori...
Jan 2017 — Dec 2017
Senior Researcher and User Experience Strategist
620 8Th Ave, New York, NY 10018
Major Contributions: - Helped create and launch a successful (Publisher's Award winning) internal analytics tool called Stela. Conducted stakeholder interviews and in depth user interviews, ...
Feb 2015 — Jan 2017
User Experience Curriculum Creator, Design Mentor
San Francisco, CA
Created curriculum and developed lesson plans for a 4-week online course in Interaction Design
Mentored students in IxD and UX Research & Strategy
Reviewed coursework and helped student d...
Jan 2015 — Dec 2015
Workshop Instructor, Generative Ideation and Ixd
40300 Traditions Dr, Northville, MI
Co-instructed workshops on research synthesis and ideation methods, and user experience.
Aug 2015 — Aug 2015
Researcher and User Experience Strategist
717 Market St SUITE 100, San Francisco, CA 94103
Planned and conducted stakeholder interviews, discovery, concept testing, and prototype testing with ICANN constituents and delegates to inform the design of ICANN's public comment tool, and...
Jun 2013 — Jan 2015
User Experience Design Instructor
New York
Co-instructed a part-time evening course with 25 students who were looking to transition into the UX field, or to supplement their knowledge in a related role - Responded to student request ...
Nov 2013 — Jul 2014
Freelance User Experience Strategist, Product Designer
800 Connecticut Ave, Norwalk, CT 06854
As part of a new products lab in NYC, I strategized on ways to increase brand loyalty and engagement around through account personalization and post purchase features. Prototyped prospective...
Jan 2013 — Jun 2013
Product Design Hackstar
I essentially freelanced among the dozen or so companies that were in the program, diving in to help with whatever was needed: sign up and onboarding flows, dashboard visualizations, check o...
Mar 2012 — Jun 2012
User Experience and Usability Researcher
New York
Designed and conducted usability testing the iOS product
Reported research and applicability to various departments
Consulted on interface & interactions enhancements for next generation ...
Jun 2011 — Aug 2011
Education
Occupations
Scientist
Researcher
Survey Researcher
Skills
User Experience
Product Design
Usability Testing
Mobile Applications
Spanish
Usability
User Research
Research and Development
Design Research
Research
User Centered Design
Strategy
Design Strategy
Product Research
Qualitative Research
Contextual Inquiry
Card Sorting
Heuristic Analysis
User Surveys
Contextual Interviews
Mental Models
Remote User Testing
User Analysis
User Journeys
End User Research
Lean Ux
User Interface Prototyping
Product Strategy
Provocations
In Depth User Interviews
Strategic Insights
Customer Journey Mapping
Photoshop
Illustrator
Html
Indesign
Css
Microsoft Office
Web Design
Graphic Design
Final Cut Pro
Css3
User Interface Design
Information Architecture
Interaction Design
Html 5
Jquery
Web Development
Wireframes
Adobe Creative Suite
Visual Design
Typography
Logo Design
User Experience Design
User Interface
Html5