Raul J Pena is a highly qualified expert, that works in Flexential main office of which is in 779. on the position of Itsm Manager since 2020. This expert gained professional experience in more than six positions at different companies. Raul J Pena went to the Western Governors University and received education from 2017 to 2019. Raul J Pena has the following professional qualifications: Comptia A+, Mta: Network Fundamentals, and Comptia Network+. Alpharetta, Georgia is the city, where this expert was lastly known to live. Their phone and email can be easily accessed through this website on demand.
Name variants:
Raul Pena
Last updated Jun 14, 2024
Contact Information
Last Update
Jun 27, 2022
Email
rj**@gmail.com
Location
Alpharetta, GA
Company
Flexential
Workplace
Itsm Manager
Work History
Technology Assistance Associate Team Lead
8809 Lenox Pointe Dr SUITE G, Charlotte, NC 28273
Timely resolution and/or escalation of customer issues
Maintain a level of professionalism while engaging with customers
Troubleshoot and document technical issues using Peak 10 ticketing...
Jul 2014 — Feb 2017
Front Desk
Answered a multi-line phone system, customer service, took reservations, handled cash, used a computer system to check-in/out guests and performed night audit process.
Oct 2012 — Mar 2014
Production Specialist I
235 Hembree Park Dr, Roswell, GA 30076
Oct 2013 — Dec 2013
Technician
4020 Steve Reynolds Blvd, Norcross, GA 30093
Diagnosed, dissambled, and repaired Ingenico credit card terminals.
Apr 2011 — Aug 2012
Front Desk and Night Auditor
Answered a multi-line phone system, customer service, took reservations, handled cash, used a computer system to check-in/out guests and performed night audit process.
Jun 2008 — Aug 2010
Education
2017 — 2019
2016 — 2017
2012 — 2014
2000 — 2004
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Team Leader
Supporting Member
Engineer
Operations Engineer
Operations Manager
IT Specialist
Team Member
Field Engineer
Skills
Data Center
Microsoft Office
Customer Service
Troubleshooting
Firewalls
Management
Computer Hardware
Computer Repair
Wireless Networking
Vmware
Software Installation
Pc Building
Windows 7
Servers
Home Networking
Mac
Hardware Installation
Fortinet
Windows
Tcp/Ip
Windows Xp
Virtualization
Networking
Disaster Recovery
Service Now.com
Remote Desktop
Data Center Operations
Server Administration
Commvault
Computer Proficiency
Computer Maintenance
Virus Removal
Hardware Support
Router Configuration
Dhcp
Cloud Computing
Colocation
Infrastructure
Team Leadership
Technical Operations
Data Center Management
Servicenow
Service Level Agreements
Project Management
FAQs about Raul J Pena
What's the main profession of Raul J Pena?
Raul J Pena is a Itsm Manager.
What jobs is Raul J Pena proficient at at?
The expert is a professional Executive and Manager jobs.
Where does Raul J Pena currently live?
Alpharetta, Georgia is the place where Raul J Pena lives
Does the expert have the email address?
rj**@gmail.com is Raul J Pena's email address.
How many companies did Raul J Pena work at?
The professional worked at six jobs.
Where has Raul J Pena studied?
Raul studied at the Western Governors University from 2017 to 2019.
Are there any certifications Raul J Pena has?
This professional received the following certifications: Comptia A+, Mta: Network Fundamentals, Comptia Network+, Itil Foundations V3, Mcps: Microsoft Certified Professional, Security+, and Linux Essentials.
What languages does Raul J Pena speak?
Raul J Pena speaks Spanish and English.