Name variants:
Rashad Powell
Last updated Jun 14, 2024
Contact Information
Workplace

Colleagues
Work History
Product Support Representative
102 southwest 6Th St, Gainesville, FL 32601
Perform IT support on company's subscription-based software and answer client inquiries via chat and email.
Help define support processes and metrics
Create support materials and develop ...
from Apr 2019
Patient Access Coordinator
1600 southwest Archer Rd, Gainesville, FL 32610
Communicated with patients via phone to schedule appointments with outpatient clinic physicians. Process patient referrals and upload documentation to patient charts.
Responsible for triag...
Mar 2018 — Mar 2019
Customer Support Representative
Gainesville, FL
Oct 2015 — Mar 2018
Case Resolution Specialist
2455 Paces Ferry Rd, Atlanta, GA 30326
As a Resolution Expeditor, customer service is put first when taking care of customer's complaint and concerns. In my position, I assist customers with replacement parts and warranty for The...
Sep 2012 — Sep 2015
Customer Care Associate
2455 Paces Ferry Rd, Atlanta, GA 30326
Working with valued customers and Field Partners to resolve issues that may arise during home improvement projects
Working with a variety of business partners to determine the most effecti...
Sep 2012 — Jan 2013
Education
2017 — 2020
2019 — 2019
2016 — 2018
2007 — 2009
Occupations
Representative
IT Professional
Software Developers
Computer Software Professional
Coordinator
Managers
Skills
Call Centers
Technical Support
Inventory Management
Retail
Customer Satisfaction
Social Media
Customer Service
Time Management
Property and Casualty Insurance
Microsoft Word
Training
Microsoft Excel
Certificates of Insurance