Raphael Wait is a skilled expert, that works in State of Colorado main office of which is in 3. as a Business Support Coordinator since 2014. Raphael Wait has earned professional experience in more than four positions at different companies. Raphael Wait went to the Creighton University and was studying there from 1992 to 1996. Denver, Colorado is the city, where this expert was known to live. Raphael Wait's phone and email are accessed through SoftwareOfficial by request.
Name variants:
Rafael Wait,
Raff Wait,
Rafe Wait
Last updated Jun 14, 2024
Contact Information
Workplace
Colleagues
Work History
Manager, Helpdesk
Helpdesk manager for a 130 person virtual call center team, with up to 25 direct reports
Supported over 700 clients for online education technical support
Developed and implemented a sche...
Dec 2009 — Aug 2013
Duty Manager
Philadelphia, PA
Managed communication and acted as single point of contact for network outage events
Lead the workforce management group to oversee call center staff, ensuring daily operational integrity ...
Jul 2008 — Jun 2009
Supervisor
Philadelphia, PA
Supervised and provided guidance to a team of 15 - 20 Technical Support Representatives
Led team of direct reports through the successful launch of a new contact center
Developed and impl...
2006 — 2008
Education
1992 — 1996
1988 — 1992
Occupations
Coordinator
IT Professional
Information Technology Specialist
Executive
Manager
Technical Support Specialist
Master of Science
Managers
IT Specialist
Operations Manager
Systems Support Specialist
Support Specialists
Skills
Troubleshooting
Leadership
Call Centers
Team Leadership
Project Management
Technical Support
Management
Training
Customer Service
Process Improvement
Vendor Management
Customer Satisfaction
Software Documentation
Call Center
Team Building
Networking
Customer Experience
Analysis
Microsoft Office
Program Management
Help Desk Support
Crm
Coaching
Quality Assurance
Strategic Planning
Problem Solving
Operations Management
Telecommunications
System Administration
Visio
Access
Active Directory
Account Management
Business Process Improvement
Microsoft Access
Process Scheduler
Windows
Sharepoint
Integration
Avaya
Microsoft Excel
Customer Retention
Itil
Personal Development
Organizational Leadership
Contact Centers
Excel
Customer Relations
Scheduling
FAQs about Raphael Wait
What is the main profession of Raphael Wait?
Raphael is a Business Support Coordinator.
What jobs is Raphael a professional at?
Raphael Wait is proficient at Coordinator jobs.
Where does Raphael Wait currently live?
Denver, Colorado is the place where Raphael Wait lives
Does Raphael have the email address?
fu**@comcast.net is Raphael Wait's email address.
How many companies did Raphael Wait work at?
Raphael Wait worked at four jobs.
Where has Raphael Wait studied?
Raphael studied at the Creighton University from 1992 to 1996.
What is professional industry that Raphael Wait is connected to?
This person works in Information Technology And Services industry.
Are there any professional skills, that Raphael Wait has?
Raphael Wait has such skills as Troubleshooting, Leadership, Call Centers, Team Leadership, Project Management, Technical Support, Management, Training, Customer Service, and Process Improvement.