Since 2013, Randy Morich has been working in Contact Center Results. Randy Morich is an experienced President with over 21 years of work experience. According to Randy's resume and work profile, this person has worked at more than nine companies with diverse backgrounds and gained different skills. Randy attended school at the University of Houston-Clear Lake from 1993 to 1995. Randy Morich can be found in Fresno, California – where the professional currently lives. You can search for their phone and email. We can also provide you with detailed contact information upon request.
Name variants:
Randall Morich,
Randolph Morich,
Miranda Morich
Last updated Jun 12, 2024
Contact Information
Workplace
Work History
President
Fresno, California Area
By using the big picture approach we analyze all areas of your center from recruiting to
technology to change management. While others have difficulty identifying the root
cause of the pro...
from Feb 2013
Call Center Operations Manager
Fresno, CA
Improved the customer reservation experience for resorts and hotel operations, This includes seven properties In the US and Canada. Managed staff of supervisors handling reservation and in...
2010 — 2012
Call Center Director
Call Center Manager/Quality Improvement Manager
Created a North American call center organization to meet current and future demands for an e-commerce based company. Responsible for custome...
Oct 2008 — Feb 2010
Education
1993 — 1995
1989 — 1993
Occupations
Executive
Chairperson
Operations Manager
Director of Operations
Health Specialist
Supervisors
Managers
Chief Executive
Skills
Call Centers
Customer Service
Management
Customer Experience
Operations Management
Recruiting
Process Improvement
Team Building
Team Leadership
Leadership
Strategic Planning
Business Development
Coaching
Inbound Marketing
Forecasting