Name variants:
Raff Baard,
Rafe Baard,
Ralphy Baard
Last updated Jun 01, 2024
Contact Information
Last Update
Jun 30, 2022
Email
ra**@stayalfred.com
Location
Spokane, WA
Company
Workplace
Colleagues
Work History
Director
Serve on the Board of Directors of company. Engaging, impacting and inspiring Character Development Programmes for Students at Sites in Italy and Wales. It is closely affiliated with Full On...
Mar 2002 — Jul 2015
Vice President Customer Experience
157 south Howard St SUITE 601, Spokane, WA 99201
The Customer Experience Division oversees all aspects of customer experience with the company from enrollment, pre-departure activities, travel and post return program evaluation. This divis...
Aug 1996 — Jul 2015
Vice President Travel Services, Air
157 south Howard St SUITE 601, Spokane, WA 99201
Oversee Air Operations and purchasing for the organization. Staff of 18 with ARC expense in excess of 50 million dollars.
Mar 2008 — Mar 2012
Vice President Travel Services Relationships
157 south Howard St SUITE 601, Spokane, WA 99201
Worked on special assignment in Vienna, Austria. This assignment was to improve program quality in Europe while focusing on ways to reduce Cost of Goods Sold budgets.
Jan 2006 — Mar 2008
Executive Vice President
157 south Howard St SUITE 601, Spokane, WA 99201
Oversight of all travel programs for organization on seven continents
Oversight of all airline relationships for organization
Management of air and land operational budget in excess of 10...
Apr 2004 — Jan 2006
Vice President Travel Services
157 south Howard St SUITE 601, Spokane, WA 99201
Oversight of all travel programs for organization on seven continents
Oversight of all airline relationships for organization
Management of air and land operational budget in excess of 10...
Feb 1997 — Jan 2006
Director Travel Services Air
157 south Howard St SUITE 601, Spokane, WA 99201
Oversight of all aspects of air travel program
Oversight of all airline relationships for organization
Aug 1996 — Feb 1997
Manager Air Services
24305 Town Center Dr, Santa Clarita, CA 91355
Managed airline ticketing and ARC reporting and air deviation process for Princess Cruises. Assisted with air automation transition during the Princess/Sitmar merger.
1988 — 1996
Education
1983 — 1984
1979 — 1983
Occupations
Executive
Vice President of Operations
Vice President
Chief Executive
Skills
Change Management
Strategic Planning
Team Building
Leadership
Analytics
Powerpoint
Crisis Management
Turn Around Management
Strategic Partnerships
Process Analysis
Microsoft Crm
Customer Service
Business Analysis
Process Improvement
Crm
Call Center
Crisis Plan Development
Customer Experience Design
Customer Experience Transformation
Net Promoter Score
Cruise Lines
Airlines
Call Centers
Budgets
Operations Management
Leisure Travel
Account Management
Negotiation
New Business Development
Marketing
Business Development
Sales
Project Planning
Management
Program Management
Sales Management
Business Planning
Customer Retention
Sustainable Tourism
Tour Operators
Tourism
Business Strategy
Customer Experience
Mergers and Acquisitions
Senior Executive Leadership
Event Management
Event Planning
Strategy
Social Media
Customer Relationship Management
FAQs about Ralph Baard
What's the profession of Ralph Baard?
This professional's job is Vice President Operations
What jobs is Ralph Baard proficient at at?
The expert is proficient at such jobs as Executive and Vice President of Operations.
Where does Ralph Baard live?
Spokane, Washington is the place where Ralph Baard lives
What is Ralph Baard's email?
The expert's email is ra**@stayalfred.com.
Where did Ralph Baard work?
The expert worked at Stay Alfred Vacation Rentals, Free Agent.
What education does Ralph Baard have?
Ralph studied at the from 1983 to 1984.
What languages does Ralph Baard speak?
Ralph Baard speaks Afrikaans and German.
What is the industry that Ralph Baard is connected to?
This professional works in Leisure, Travel, & Tourism industry.