Raj Parmar is a skilled expert, who works in Mongodb main office of which is in 4. as a Director, Technical Services from 2017. Raj has earned professional experience in more than nine positions at various companies. Raj Parmar went to the De Montfort University and got education from 1984 to 1988. San Francisco, California is the area, where this person was known to settle. This person's phone number and email can be easily accessed through this website by request.
Name variants:
Raj Parmar
Last updated Jun 12, 2024
Contact Information
Workplace
Director, Technical Services
New York, NY
Industry
Computer Software, Computer Systems Design
Colleagues
Work History
Director, Technical Services
1633 Broadway, New York, NY 10003
Leading US-West region of Global Technical Services organization.
from May 2017
Head of Customer Success and Support
85 2Nd St, San Francisco, CA 94105
Set up process, strategy and framework to build out Support, Documentation and Customer Success.
Built segmentation model and used Intercom/Mixpanel to reflect customer adoption and featur...
Sep 2016 — Feb 2017
Senior Director, Global Customer Support and Success
1300 south El Camino Real FLOOR 6TH, San Mateo, CA 94402
Leading operations to delight customers and maximize their success. Quickly evaluated team and made key hires. Redefined processes and developed systems while working daily with internal and...
Oct 2013 — Aug 2016
Director of Technical Support
655 Campbell Technology Pkwy SUITE 215, Campbell, CA 95008
Built out highly effective 24
7
365 technical support function, recruiting exceptional staff and managed 3rd party vendors. Technically hands-on while putting in process, measurement and ...
Apr 2010 — Oct 2013
Vice President, Services
2 Harrison St SUITE 200, San Francisco, CA 94105
Strategic and operational management of a 24
7
365 global Network Operations Center (NOC). Huge improvements in staff retention, customer satisfaction and reduced client churn by ~60%. Im...
Jun 2006 — Sep 2009
Director, Technical Services
Led Technical Support, Sales Engineering and Training groups worldwide. Executive Management, hands-on Technical Presales, Consultancy, Training and Curriculum Development.
Apr 2002 — Apr 2006
Director, Technical Support
919 east Hillsdale Blvd, Foster City, CA 94404
Technical Support Director for Qualys (a security company).
Nov 2001 — Feb 2002
Emea Support and Services Manager
Support Management and Consultancy expertise building and growing pipeline for mobile devices/synchonization technology.
Apr 2000 — Mar 2001
Americas Support Manager
Support leadership for database, client server and web development tools including tiered support levels and outsourcing.
Jun 1996 — Apr 2000
Education
1984 — 1988
Occupations
Executive
Director
IT Professional
Computer Software Professional
Artist
Model
Operations Manager
Software Developers
Skills
Enterprise Software
Cloud Computing
Saas
Strategy
Pre Sales
Crm
Salesforce.com
Software Development
Agile Methodologies
Product Management
Integration
Software As A Service
Customer Relationship Management
Management
Databases
Leadership
Go To Market Strategy
System Architecture
Security
Business Intelligence
Business Alliances
Service Delivery
Enterprise Architecture
Big Data
Voip
Unix
Cross Functional Team Leadership
Mobile Devices
Distributed Systems
Virtualization
Solution Selling
Solution Architecture
Data Center
Storage
Sales Enablement
Mobile Applications
Professional Services
Account Management
Outsourcing
High Availability
Consulting
Scalability
Big Data Analytics
Customer Support
Team Management
FAQs about Raj Parmar
What's the main profession of Raj Parmar?
The expert is a Director, Technical Services.
What are the main profession of The professional?
These person's professions are Executive and Director
Where does Raj Parmar currently live?
Raj Parmar lives in San Francisco, California.
What is Raj's email?
The expert's email is pa**@hotmail.com.
How many companies did Raj Parmar work at?
The professional worked at nine jobs.
Where has Raj Parmar studied?
Raj studied at the De Montfort University from 1984 to 1988.
Are there any professional industries Raj Parmar works in?
Raj Parmar works in Computer Software industry.
Are there any skills, that Raj Parmar has?
This person has the following skills: Enterprise Software, Cloud Computing, Saas, Strategy, Pre Sales, Crm, Salesforce.com, Software Development, Agile Methodologies, Product Management, and Integration.