Rachel Lenn is a skilled expert, that works in Intercontinental Hotels Group (Ihg®) as a Manager, Business Engagement and Enablement from 2019. Rachel Lenn has earned professional experience in more than nine positions at various companies. Rachel Lenn went to the North Carolina State University and was studying there from 2010 to 2012. Rachel has such qualifications as Certified Meeting Planner, Independent Applying the Qm Rubric, and Business Metrics For Data-Driven Companies. Atlanta, Georgia is the city, where this person was known to be located. Their e-mail and phone can be easily accessed through this website by request.
Name variants:
Rachie Lenn,
Rae Lenn,
Ray Lenn,
Rache Lenn
Last updated Jun 10, 2024
Contact Information
Last Update
Jul 4, 2022
Email
rr**@gmail.com
Location
Atlanta, GA
Company
Intercontinental Hotels Group (Ihg®)
Workplace
Manager, Business Engagement and Enablement
Work History
Manager, Business Engagement and Enablement
Enhancing the comprehensive customer experience training and guidance for IHG hotels, operations teams, and the Global Marketing organization, as well as ensuring customer experience tools a...
from Sep 2019
Business Analyst
Enhancing the guest experience and hotel operations through multiple channels of guest feedback for IHG's global family of brands.
Aug 2017 — Sep 2019
Strategic Analyst
2401 Courthouse Dr, Virginia Beach, VA 23456
Market research, marketing strategy, performance measurement, and trend analysis for the Virginia Beach Department of Parks & Recreation.
Sep 2015 — Aug 2017
Adjunct Assistant Professor
121 College Pl, Norfolk, VA 23510
Instructor for Hospitality Human Resources and Hospitality Sales and Marketing courses in the American Hotel and Lodging Association Curriculum.
Dec 2013 — May 2017
Convention and Tourism Representative
2101 Parks Ave SUITE 500, Virginia Beach, VA 23451
Working closely with leadership on processes, database management, reporting, and research to promote Virginia Beach as a year-round world-class destination for unforgettable meetings, vacat...
Mar 2013 — Sep 2015
Event Planner
Programmed, planned, and managed Amway events for over 10,000 attendees in the United States and abroad.
Feb 2012 — Mar 2013
Sales Manager
7930 Jones Branch Dr, Mclean, VA 22102
Negotiated contracts for guestrooms and meeting rooms, managed contracted event execution, and provided general hotel leadership and management.
Jun 2008 — Dec 2011
Sales and Catering Intern
624 Green Valley Rd, Greensboro, NC 27408
Assisted in the opening of the Proximity Hotel while working with the Quaintance-Weaver dual-property sales office to negotiate contracts and execute events.
Oct 2007 — May 2008
Education
2010 — 2012
2005 — 2008
Occupations
Executive
Manager
Operations Manager
Skills
Hotels
Event Management
Event Planning
Hospitality
Tourism
Marketing
Customer Service
Catering
Trade Shows
Hospitality Management
Hotel Booking
Hotel Management
Tourism Management
Sales
Meeting Planning
Hospitality Industry
Management
Time Management
Research
Food and Beverage
Onq
Revenue Analysis
Sales Management
Account Management
Contract Negotiation
Customer Relations
Hotel Reservations
Boutique Hotels
Corporate Events
Customer Satisfaction
Convention Services
Marketing Strategy
Hotel Contract Negotiation
Hotel Site Selection
Special Events
Contract Writing
Event Ticketing
Sustainable Tourism
Marketing Research
Destination Marketing
Conference Organization
Data Management
Proposal Writing
Delphi
Data Analysis
Business Intelligence
Database Administration
Market Research
Segmentation
Tableau