R Scott Mcleod is a qualified expert, working in Astadia main office of which is in 499. on the position of Service Desk Analyst Ii - Astadia from 2018. R Scott Mcleod gained professional experience in more than 13 positions at different companies. R Scott Mcleod went to the Florida State College at Jacksonville and got education from 2018 to 2020. This professional has these qualifications: Microsoft Office Specialist Word 2013, Comptia A+, and Comptia Network+. Jacksonville, Florida is the city, where the professional was lastly known to be located. R Scott Mcleod's phone number and email can be accessed through this website by request.
Name variants:
R Mcleod
Last updated Jun 14, 2024
Workplace
Service Desk Analyst Ii - Astadia
Frisco, TX
Industry
Management Consulting, Computer Systems Design, Computer Related Services
Colleagues
Work History
Service Desk Analyst Ii - Astadia
60 State St SUITE 700, Boston, MA 02109
· Responsible for providing technical support for inbound client calls, emails, web, fax or any other type of self-help requests · Provide the initial point of contact for technical problems...
Mar 2018 — Nov 2019
Technical Support Analyst
459 east 16Th St, Jacksonville, FL 32250
from Nov 2019
Customer Experience Manager
Resility Health has created an intelligent stress management system that helps you manage the negative physiological impacts of stress. Resility combines a wearable muscle tension sensor, b...
Oct 2017 — Feb 2018
Senior Csr
710 Medtronic Pkwy, Minneapolis, MN 55432
Created a web-based resource center for customer service department, increasing productivity by an average of 20% by reducing call time and the time agents spent looking for information. Ass...
Sep 2013 — Sep 2017
Machine Operator
821 Virginia St, Jacksonville, FL 32208
Nov 2012 — Aug 2013
Media and Call Center Manager
750 3Rd St, Neptune Beach, FL 32266
Manage a 4 person team responsible for customer service and technical support of the GotSoccer software Document and Log calls in a proprietary control panel Create marketing materials for p...
Aug 2011 — May 2012
Manager Trainee
90 Fort Wade Rd SUITE 200, Ponte Vedra, FL 32081
Received training and performed duties in several departments such as Sales, Collections, Customer Service, Dispatch, Field Operations, Maintenance Operations, and IT. Learn line and staff f...
Mar 2010 — Aug 2011
Freelancer To Hire
Contract to hire graphic designer / web designer ready and available.
Jan 2010 — Jun 2010
Web Developer and Email Marketing
11711 west 79Th St, Lenexa, KS 66208
Design, Code, and troubleshoot HTML email
schedule and send client email
Develop email tracking reports
develop, test and support existing web applications
Use of PHP, HTML, Javascript,...
Jun 2009 — Jan 2010
Web Portal and Online Promotions Associate Business To Business Marketing and Sales Support
270 Park Ave, New York, NY 10010
Maintain content across six-business channels on three main websites and numerous micro sites. Used HTML, CSS, JavaScript, Dreamweaver, Photoshop, Flash, Fireworks, and Access.; Created and ...
May 2007 — Mar 2009
Ecommerce Support Specialist
5335 Gate Pkwy, Jacksonville, FL 32256
Used HTML, CSS, JavaScript, Dreamweaver, Photoshop, Illustrator, Pro Stores, and Front Page. Designed and built new online stores; maintained new stores for first 30 days of their lifecycle....
2005 — 2007
Sign Shop Manager
Used Dreamweaver, HTML, Photoshop, Illustrator, and Flexi-Sign.
Managed day-to-day operations of sign shop; including graphic design and layout of all sign work.
Processed new phone and w...
Dec 2004 — Jul 2005
Co-Owner
Used Dreamweaver, HTML, Photoshop, and Illustrator.
Created and cut custom graphics for use as signs, banners, and vehicle graphics.
Managed people, resources and time to accomplish proje...
Jul 2003 — Jul 2005
Education
2018 — 2020
2016 — 2017
2017 — 2017
2001 — 2003
1993 — 1997
1993 — 1997
Occupations
IT Professional
Technical Support Specialist
Analyst
Information Technology Specialist
Systems Support Specialist
Support Specialists
Analysts
IT Specialist
Skills
Email Marketing
Dreamweaver
E Commerce
Photoshop
Management
Microsoft Office
Html
Leadership
Web Design
Troubleshooting
Css
Microsoft Excel
Project Management
Advertising
Marketing
Sales
Website Development
Problem Solving
Online Marketing
Seo
Xml
Customer Service
Mysql
Team Leadership
Sem
Access
Social Media
Javascript
User Interface Design
Editing
Powerpoint
Windows
Social Media Marketing
Databases
Php
B2B
Agile Methodologies
Graphics
Social Networking
Software Documentation
Microsoft Word
Member of Toastmasters
Graphic Design
Adobe Illustrator
Java
Sap
Salesforce
Active Directory
Printer Support
Office 365
Windows 7
Windows 10
Windows Xp
Laptops
Remote Desktop
Os X
Computer Hardware Troubleshooting
FAQs about R Scott Mcleod
What's the main profession of R Scott Mcleod?
R is a Technical Support Analyst.
What are the profession of This expert?
These person's professions are IT Professional and Technical Support Specialist
Where is R Scott Mcleod currently located?
R Scott Mcleod is currently located in Jacksonville, Florida.
How many companies did R Scott Mcleod work at?
The professional worked at 13 jobs.
Where has R Scott Mcleod studied?
R studied at the Florida State College at Jacksonville from 2018 to 2020.
What are the certifications of R Scott Mcleod?
The expert received the following certifications: Microsoft Office Specialist Word 2013, Comptia A+, Comptia Network+, Comptia It Operations Specialist – Cios, Security Assessment & Testing, and Security+.
Are there any professional industries R Scott Mcleod is connected to?
R Scott Mcleod works in Information Technology And Services industry.
What are professional skills of R Scott Mcleod?
R Scott Mcleod has such skills as Email Marketing, Dreamweaver, E Commerce, Photoshop, Management, Microsoft Office, Html, Leadership, Web Design, Troubleshooting, Css, and Microsoft Excel.