Punita Anand

Designed a phase wide strategy and implementation of the first ever BPM platform within Discover for fraud investigations, estimated annual savings of ~1.5MM

Developed business use cases for real time speech analytics pilot project Developed customer contact strategies based on analysis of customer email survey response data Worked with busine...

• Performed in-depth analyses of customer data to identify service delivery gaps and suggest measures to improve performance. • Performed extensive analytical and statistical interpretat...

MBA dual major Business Operations and Business Analytics Lean Six Sigma Green Belt Training the Street: Intensive financial modeling and Excel best practices Net Impact Club, Finance ...

• Created new domestic milk run routes, developed logistics, net annual cost savings $135,000 • Developed international freight container load optimization studies; advised on container ...

• Managed technical coordination of an aquifer storage and recovery plant. Supervised daily operations of the plant for two operational cycles; net annual project cost over $2,000,000. •...

Tutored student athletes in engineering, chemistry and management courses.

• Developed cost measures for watershed best management practices for various local counties in Georgia. • Envisioned first company newsletter. Represented the firm at the annual Spring...

Taught environmental engineering laboratory course to 20 undergraduate environmental engineering students Tutor - Georgia Tech Athletic Association Tutored student athletes in engineering...