Name variants:
Petr Novak,
Pete Novak,
Petie Novak,
Petey Novak
Last updated Jun 13, 2024
Contact Information
Last Update
Feb 1, 2016
Email
pm**@gmail.com
Location
San Francisco, CA
Company
Serpico Landscaping Inc
Workplace
Chief Executive Officer
Work History
Area Manager
Hayward, CA
SLI Division - Landscape and Irrigation Management Operations
from Jan 2013
Manager of Service Operations
1125 Berkshire Blvd SUITE 150, Reading, PA 19610
Jan 1, 2010 — Jan 1, 2013
Manager of Service Operations
Senior Managing Partner at Ambius - SF Bay Area
Jan 2010 — Jan 2013
Customer Experience Manager, Strategic Customer Support
San Francisco, South San Francisco, Palo Alto, Oakland, Emeryville, Concord
Managed a network of FedEx service locations throughout the SF Bay Area.
Aug 2008 — Jan 2010
Operations Manager
PM Sort and On-Road Manager for South San Francisco, CA.
Apr 2006 — Aug 2008
Courier / Operations Lead
Assist in managing a workgroup of 12 couriers by maximizing efficiency and productivity along with person to person feedback on a daily basis.
Oct 2002 — Apr 2006
Sales Consultant
Automotive aftermarket parts sales/style consultant. Additional Job duties included maintaining /finding new clients via internet forums, social networking, auto shows and club meetings, int...
Oct 2000 — Jan 2004
Service Assurance Lead
Provided industry-leading customer service in researching/resolving customer issues. Additional job duties included offering additional FedEx services, opening new business/personal accounts...
Oct 2000 — Oct 2002
Education
Occupations
Area Manager
Executive
Manager
Managing Partner
Managers
Operations Manager
Partner
Chief Executive
Skills
Cross-functional Team Leadership
Customer Retention
Customer Experience
Customer Loyalty
Coaching
Customer Engagement
Business Management
Lean Initiatives
Operational Efficiency
Strategic Planning
Tactical Planning
Brand Loyalty
Process Improvement
Management
Lean Manufacturing
Customer Service
Salesforce.com
Customer Satisfaction
Leadership
Contract Negotiation
Hiring
Leadership Development
Retail
Sales
Operations Management
Team Building
Training
Cross Functional Team Leadership
Account Management
Sales Operations
Forecasting