Paul Zondervan is a qualified professional, who works in Cgi Nederland on the position of Service Delivery Manager Medisch Spectrum Twente since 2016. This expert has earned professional experience in more than 25 positions at various companies. Paul Zondervan went to the Global Knowledge Nederland and got education from 2017 to 2017. Reading, Pennsylvania is the city, where this person was known to live. This expert's contacts are easily accessed through SoftwareOfficial by request.
Name variants:
Pauly Zondervan,
Pablo Zondervan
Last updated Jun 10, 2024
Contact Information
Last Update
Jul 7, 2022
Email
p.**@umcg.nl, pa**@gmail.com, pa**@gmail.com
Location
Reading, PA
Company
Cgi Nederland
Workplace
Service Delivery Manager Medisch Spectrum Twente
Work History
Project Lead It Disaster Recovery - Continuity
Within the Program 'Infrastructureel op Orde' a project has been defined to ensure continuity by having disaster recovery (uitwijk) in place and tested (regularly).
from Dec 2017
Due Diligence and Contracting Outsourcing Technical Management Medisch Spectrum Twente
As a continuation of a positive business case and proof of concept Medisch Spectrum Twente (MST) gave approval for the start of the next phase in Outsourcing Technical Management. Paul as co...
Nov 2015 — May 2016
Support Closing Supplier Contracts
Several projects have been delivering new or changed systems because of the newly build hospitable building Koningsplein, for which the external support hasn’t been arranged (yet) and which ...
Dec 2015 — Feb 2016
Ict Manager
Following the decision to say goodbye to the Manager ICT, a need arrise within ZINN to take a moment and consider what the current situation was with regards to ICT and how to move forward t...
May 2015 — Jan 2016
Teammanager End User Computing Services
After the reorganization of Global Infrastructure Services (GIS) in the Netherlands the team End User Computing is formed. Paul, as team manager, was responsible for the formation and operat...
Nov 2014 — Apr 2015
Enterprise Asset and Configuration Management Advisor Senior
As the Asset Management lead within the Enterprise Asset & Configuration Management (EACM) team, accountable for the compliance and effective embedding of IT Asset Management and it’s lifecy...
Jun 2012 — Dec 2013
Service Level Manager
To engage Service Level Management within the ICT department of CJIB, part of the Ministry of Safety and Justice. Focus areas during this period: a simpler structure of agreements (Serviceca...
Feb 1, 2011 — Apr 1, 2012
Business Consultant | Sme It-Outsourcing | Information Security and Privacy Professional
Joined CGI in 2010 (known by then as Logica) and worked on several external assigments.
Next to external assigments I have had some internal roles:
Jan 2017 to date: Development of the CG...
from Nov 2010
Service-, Contract-, Teammanager
To maintain and create Mantle contracts, Service Level Agreements, the Service - and Product catalogue. Reporting about delivered services, regular consultations with the clients. Handling ...
Apr 2009 — Oct 2010
Consultant Package Selection
The foundations closed a covenant, in which cooperation was agreed. Therefore a business office was formed, which carries out several activities for both foundations. Paul was responsible fo...
Feb 2009 — Apr 2009
Ict Management Consultant
Advising about and helping to implement or improve processes, ad interim fulfilling a ICT (process) management job (i.e. Service level manager, Service delivery manager, Teammanager). Also c...
Sep 1, 2006 — Mar 1, 2009
Teammanager Functional Applicationmanagement
After outsourcing the Infrastructure and Application Management a management organisation was formed, which should be the link between the business and the ICT suppliers. Within the manageme...
Sep 2008 — Jan 2009
Teammanager Helpdesk and Desktop Management
After the decision to outsource the operational ICT, the departments Management and R&D were melted together. Paul became Team Manager of the Service Desk, Desktop management and the Busines...
Jun 2007 — Sep 2008
Teammanager R and D Ot + Procesimplementator and -Coach
To separate daily management from new requests, two departments were formed: Management and R&D. Within R&D three teams were formed: OT, UT and specials projects. OT investigates the request...
Feb 2007 — Jun 2007
Consultant Information Management
ROC Alfa-college acknowledged that the role of Information Management (IM) within the organisation should be further developed. The assignment was to improve the role of IM and set the first...
Oct 2006 — Feb 2007
Manager; Coach; Transition Employee; Sm Coã Rdinator Project Ibzd
Acted in several jobs:
Consultant Service Level Management
Service Level Manager
Service Manager
Coach of the Proces Managers
Projectmember within a organisational transition
Servicem...
2001 — Oct 2006
Consultant Ict
Advising about and helping to implement Service Management processes or ad interim fulfilling a process management job. Also helping to implement supporting tools.
May 1999 — Sep 2006
Consultant Configuration Mgt; Consultant Service Mgt; Coã Rdinator Pilot; Implementation Assistant
2000 — 2002
Servicedesk Specialist, Configuration Manager
3000 Hanover St, San Jose, CA
Helping to advance the services of the service desk and later on setting up the configuration management process and database.
1999 — 2000
Project Officer Project Upgrade Obv and Cnd
Plano, TX
Member of a joined project at the Postbank NV, called: Upgrade OBV/CND. Advising and helping to implement a number of Service Management processes. Helped with Configuration -, Availability ...
Jan 1997 — Apr 1999
Data Centre Manager
System management (backup controlling, system security & authorization, file management, scheduler, resolving problems) of the Mainframe (IBM/VSE) and AS/400 systems.
1st line support for ...
Oct 1995 — Dec 1996
Helpdesk Support at Digital and Borland
1st line support for the English continent regarding software products of Borland, such as: Paradox, Delphi, Dbase, C++.
Mar 1995 — Oct 1995
Education
2017 — 2017
2015 — 2015
2012 — 2013
2008 — 2009
2000 — 2001
1989 — 1994
Occupations
Project Manager
Executive
Manager
IT Professional
Information Technology Specialist
Project Managers
Operations Manager
IT Specialist
Skills
Itil
Process Management
Service Management
It Service Management
Change Management
Service Delivery
Information Management
Ict
Prince2
Coaching
Team Management
Service Desk
Business Alignment
Process Improvement
Project Management
Slm
Functional Management
Contract Management
Cmmi
Sscp
Cipp
Nen7510
Demand Management
Bisl
Ism
Cobit
Release Management
Configuration Management
License Management
Software Asset Management
Stress Resistant
Building Relationships
Customer Focus
Results Oriented
Target Oriented
Highly Analytical
Fast Learner
Quality
Sensitivity
Engagement
People Oriented
Privacywetgeving