Paul M De Sousa is a skilled professional, that works in Helen of Troy main office of which is in 2829. on the position of Vice President Service Operations since 2018. Paul M De Sousa gained professional experience in more than 16 positions at different companies. Paul M De Sousa went to the Kean University and was studying from 1986 to 1991. Mobile, Alabama is the city, where this person was lastly known to be situated. Paul M De Sousa's e-mail and phone can be accessed through this website on demand.
Name variants:
Pauly Sousa,
Pablo Sousa
Last updated Jun 12, 2024
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Vice President Service Operations
1 Helen Of Troy Plz, El Paso, TX 79912
Responsible for Global Order Fulfillment, Consumer Relations and Post Sale Compliance. Span of Control is from Planning to Fulfillment and Post Sale, including measures, OTIF, CES, NPS.
from Jan 2018
Global Service Operations Leader - Customer Service
20 Willow Springs Cir, York, PA 17406
Jul 2014 — Jan 2018
Olmsted, OH
Apr 2010 — Jul 2014
Vp, Global Service Operations
201 north Franklin St SUITE 300, Tampa, FL 33602
A $2.4B manufacturer of doors, door components, and door entry systems, serving the new construction and remodeling markets nationwide. Vice President, Global Service Operations –Feb/2008 – ...
Feb 2008 — Apr 2010
Vice President, Global Customer Service Operations
Tampa, FL
Feb 2008 — Jul 2009
Vice President of Customer Care, The Americas
Piscataway, NJ
Apr 2001 — Sep 2004
Executive Director of Global Customer Services
2000 — Apr 2010
Senior Staff Manager, Customer Service/Consumer Relations
Bedminster, NJ
Jan 1995 — Jan 1999
Education
1986 — 1991
Occupations
Executive
Vice President
Sales Specialist
Consumer Goods Professional
Leader
Engineer
Customer Service
Client Service Officer
Chief Executive
Commodities Clerk
Brokerage Clerk
Managers
Skills
Leadership
Crm
Management
Vendor Management
Customer Service
Business Development
Process Improvement
Strategy
Team Building
Training
Six Sigma
Marketing
Strategic Planning
Sales
Call Center
Inventory Management
New Business Development
Cross Functional Team Leadership
P&L Management
Program Management
Contract Negotiation
Budgets
Employee Training
Sales Management
Call Centers
Customer Retention
Sales Operations
Account Management
Service Operations
Negotiation
Team Leadership
Operations Management
Product Development
Outsourcing
Consulting
E Commerce
Warranty
Sap
Social Media
Project Planning
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Forecasting
Performance Management
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Business Strategy
Project Management
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