Patrick Wilson has been working as a Customer Service Manager at Ihealth Labs since 2016. Additionally, the professional has on-the-job experience at more than 26 companies using similar skills. Patrick has a total work experience of 39+ years. Patrick Wilson studied at the Mission College from 2000 to 2013. Patrick can be found in San Francisco, California – where this expert is currently located. You can contact with Patrick by looking for phone or email address or find further information by requesting access to this expert's details from SoftwareOfficial.
Name variants:
Pat Wilson,
Paddy Wilson,
Patsy Wilson,
Rick Wilson
Last updated Jun 12, 2024
Contact Information
Last Update
Feb 1, 2016
Email
pa**@ihealthlabs.com, pa**@bsachaplain.org, pa**@businessweek.com
Location
San Francisco, CA
Company
Workplace
Customer Service Manager
Mountain View, CA
Industry
Health, Wellness and Fitness, Whol Medical/Hospital Equipment
Colleagues
Work History
Customer Service Manager
120 San Lucar Ct, Sunnyvale, CA 94086
At iHealth Labs, I am responsible for the daily operations of the customer service department serving North America and South America. My responsibilities include analytics, documentation, p...
from Dec 2016
Customer Service Manager
941 east 86Th St SUITE 225, Indianapolis, IN 46260
Manage that customer service call center. Develop procedures to improve process flow and productivity. Hire and develop staff, instill a professional attitude and promote growth. Hired as th...
Aug 2016 — Nov 2016
Director of Operations
Colorati is the premier post-production service for professional photographers. We focus on Raw processing, retouching and album design for wedding photographers, portrait photographers, fas...
Aug 2015 — Aug 2016
Manager of Client Services
PickPic provides cloud based proofing and cart services for photographers. The company was purchased in May of 2012 and moved from the midwest to California. As Client ServicesManager and th...
May 1, 2012 — Oct 1, 2015
Manager of Client Services
San Jose, CA
Customer Service and Support in a start-up environment.
from May 2012
Member of the Board of Directors
Board Member. Also the owner and administrator of the member website, www.bsachaplain.org
from Mar 2012
Customer Service Manager
As Customer Service Manager in a start up, I wear multiple hats. My duties include Managing Customer Service and Order Entry. I design and produce marketing literature. Coordinate logistics,...
Feb 1, 2008 — May 1, 2012
Customer Service Manager
As Customer Service Manager in a start up, I wear multiple hats. My duties include Managing Customer Service and Order Entry. I design and produce marketing literature. Coordinate logistics,...
Feb 2008 — May 2012
Call Center Manager
At National Budget Planners, I managed the call center operations center including a staff of 20 Credit Counselors. I hired and trained new counselors. My responsibilities also included mana...
Feb 1, 2006 — Feb 1, 2008
Call Center Manager
At National Budget Planners, I managed the call center operations center including a staff of 20 Credit Counselors. I hired and trained new counselors. My responsibilities also included mana...
Feb 2006 — Feb 2008
Supply Division, South Bay Scout Shop
1325 west Walnut Hill Ln, Irving, TX 75038
Part time Customer Service Representative at the Scout Shop. This is a retail outlet where I help people prepare for Scouting activities. This often includes uniforming, supplies, training m...
Aug 2005 — Nov 2011
Manager, Customer Service and Marketing
At Ollig Enterprises, I managed the Customer Service, Sales and Marketing functions of a small plumbing and general contractor. My duties included Sales and Marketing, web page design and ma...
Apr 1, 2001 — Dec 1, 2004
Manager, Customer Service and Marketing
At Ollig Enterprises, I managed the Customer Service, Sales and Marketing functions of a small plumbing and general contractor. My duties included Sales and Marketing, web page design and ma...
Apr 2001 — Dec 2004
Manager, Technical Services and Qa
As manager of Technical Services and QA, I managed a group of technical support engineers, field engineers and QA techs. I was responsible for service contracts and service level agreements ...
Feb 1, 1998 — Mar 1, 2000
Manager, Technical Services and QA
As manager of Technical Services and QA, I managed a group of technical support engineers, field engineers and QA techs. I was responsible for service contracts and service level agreements ...
Feb 1998 — Mar 2000
Manager, Information Systems Service Desk
San Mateo, CA
At Glenborough, I was responsible for the daily activities of the Service Desk supporting over 200 offices nationwide. My duties included hiring and training a support staff, implementing po...
Sep 1996 — Jan 1998
Service Desk Manager
I was brought on to establish a service desk and manage the day to day work flow. The goal of the service desk was to be the first point of contact for all IT department request and manage t...
1996 — 1997
Service Desk Manager
I was brought on to establish a service desk and manage the day to day work flow. The goal of the service desk was to be the first point of contact for all IT department request and manage t...
1996 — 1997
MIS Manager
Originally hired as Materials Manager, I was given the opportunity to build a Novell Network and implement and Iinventory Control / MRP system. As the company grew, I was given the opportuni...
1989 — 1996
Production Control Supervisor
Managed production and inventory control in a startup environment. Implemented an MRP system.
1986 — 1989
Education
2000 — 2013
1985 — 1990
Occupations
Executive
Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Counter Manager
Operations Manager
Sales Representative
Skills
MS Office Suite
Team Leadership
Mentoring
Customer Service
Customer Relations
Website Administration
Employee Relations
Service Desk
Leadership Development
Coaching
Customer Satisfaction
Call Center
Public Speaking
SEO
HTML
PHP
Microsoft Office
Leadership
Management
Training
Team Building
Crm
Call Centers
Program Management
Strategic Planning
Cross Functional Team Leadership
Sales
Nonprofits
Process Improvement
Start Ups
Fundraising
Networking
Project Planning
Technical Support
Account Management
Vendor Management
Operations Management
Software Documentation
Seo
Budgets
Entrepreneurship
Webmaster Services
Event Planning
System Administration
Facebook
Quality Assurance
Project Management
Marketing
E Commerce
Logistics
Html
Php
Social Networking
Ms Office Suite