Pat Campbell has been working as a Director of Client Services in Appointment Plus since 2012. Additionally, the person has an employment history at more than nine companies using similar skills. Pat has a total work experience of 17+ years. Pat Campbell studied at the Thunderbird School of Global Management from 2007 to 2007. Nowadays the professional lives in Phoenix, Arizona region. You can find this professional's current e-mail and phone with SoftwareOfficial search.
Name variants:
Patrick Campbell,
Martha Campbell,
Matilda Campbell,
Patricia Campbell
Last updated Jun 12, 2024
Contact Information
Workplace
Colleagues
Work History
Director of Client Services
Scottsdale, AZ
Responsible for leading the Client Services team, this is comprised of Technical Support, Knowledge Base and Training, and Client Success teams
• Responsible for a staff of 6 team members an...
Oct 2012 — Mar 2013
Support & Services, Customer Experience, Technical Account Management
Apr 2012 — Sep 2012
Vice President Customer Experience
As VP of Customer Experience, I managed strategic initiatives for service excellence through people, process and technology, and deployed customer facing metrics, systems and technology.
Re...
Mar 2010 — Apr 2012
Vice President of Customer Support - Maintenance Retention
Supervised a team of five direct reports.
Collaborated with sales, legal and accounting departments to increase maintenance retention.
Developed and employed standardized support process...
2007 — 2008
Group Vice President Customer Support Solutions (CSS) - Americas
Responsible for customers and Support operations for the Americas
Manageded 11 direct reports and a staff of 205 to ensure a high level of satisfaction for the interaction customers have w...
2004 — 2007
VP Customer Support Solutions (CSS) – Americas
Managed six direct reports (that grew to a team of 10) and global Support teams for multiple product areas
Proactively managed customer issues and related potential attrition to ensure a h...
2002 — 2004
Director Customer Support Solutions (CSS)
Responsible for a single product Support group, and customers globally, while managing a 24x7 tiered support team
Modeled positive interaction with cross-functional departments and served...
2000 — 2002
Manager Customer Support Solutions (CSS)
Managed a single product Support team and ensured that best practices were employed.
Conducted strategic planning, including use of metrics and interaction with Team Leaders and
other gro...
1996 — 2000
Education
2007 — 2007
1984 — 1990
Occupations
Executive
Chief Executive Officer
Director
IT Professional
Technical Support Specialist
Computer Software Professional
Corporate Executive
Chief Executive
Operations Manager
Systems Support Specialist
Support Specialists
Software Developers
Skills
Crm
Cross Functional Team Leadership
Enterprise Software
Business Process
Management
Strategy
Saas
Strategic Planning
Strategic Partnerships
Leadership
Process Improvement
Customer Support
Team Leadership
Business Analysis
Business Intelligence
Customer Retention
Account Management
Team Building
Solution Selling
Customer Experience
Business Process Improvement
Training
Executive Management
Business Strategy
Vendor Management
Analytics
Customer Satisfaction
Business Development
Professional Services
Project Management
Sales Process
Lead Generation
Forecasting
Sales
Product Development
E Commerce
Go To Market Strategy
Contract Negotiation
Start Ups
Project Planning
Competitive Analysis
Mergers and Acquisitions
Product Marketing
Channel Partners
Sales Operations
Customer Success
Software Industry
Program Management
Cloud Computing
Integration
Outsourcing
FAQs about Pat Campbell
What is the profession of Pat Campbell?
This professional's job is Chief Executive Officer
What jobs is Pat Campbell proficient at at?
Pat is a professional Executive and Chief Executive Officer jobs.
Where is Pat Campbell located?
The expert is located in Phoenix, Arizona.
What is the professional's email?
Pat's email is pa**@hotmail.com.
Where did Pat Campbell work?
This expert worked at Appointment Plus, Currently seeking new opportunities.
Where has Pat Campbell studied?
Pat studied at the Thunderbird School of Global Management from 2007 to 2007.
What is the industry that Pat Campbell is connected to?
This professional works in Computer Software industry.
What are special skills of Pat Campbell?
Pat has the following skills: Crm, Cross Functional Team Leadership, Enterprise Software, Business Process, Management, Strategy, Saas, Strategic Planning, and Strategic Partnerships.