With work experience over 31 years, Pam is nowadays working at ICM Insurance Company that is situated in 269 as a Operations Director. Pam received his education from 1978 to 1980 at the Nassau Community College. Pam Kelley can be found in Brooksville, Florida. To contact directly with Pam, you can look for their phone or e-mail address or get exhaustive information by requesting access to the professional's further details on this webpage.
Name variants:
Pamela Kelley
Last updated Jun 12, 2024
Contact Information
Last Update
Jun 27, 2022
Email
pa**@verizon.net
Location
Brooksville, FL
Company
Workplace
Colleagues
Work History
Operations Director
Lake Success, NY
•Responsible for the development and implementation of overall strategic plan for the operation.
•Oversee all aspects of the operations including staffing, planning, performance, quality ma...
from Jul 2012
Claims Director / Operations Manager
• Responsible for the technical and operational functions within the organization.
• Creation and implementation of claim service standards and best practices for quality service.
• Handle ...
Mar 2011 — Jul 2012
Claims Manager
•Professionally manage and develop auto liability staff for quality assurance and customer satisfaction
•Establishment, implementation and management of claims handling strategy.
•Summarize ...
Nov 2006 — Mar 2011
Claims Supervisor/Manager
•Claims Supervisor/Manager of a 17-person office with three direct reports
•Special account reporting/presentations
•Training and development of staff-workflow planning
•Hiring, placement, d...
Jul 2005 — Jul 2006
Casualty Claims Supervisor
•Management and development of liability reps handling Auto and General Liability claims.
•Facilitated suit committees and case conferences for reserve strategy and settlement purposes.
•Mo...
Jun 1995 — Jul 2005
Education
1978 — 1980
Occupations
Executive
Manager
Director of Operations
Director
Operations Manager
Skills
Performance Management
Customer Satisfaction
Claims Management
Casualty
Subrogation
Underwriting Operations
Claim
Property and Casualty Insurance
Insurance
Underwriting
Liability
Leadership
Training
Claims Handling
Commercial Lines
Commercial Insurance
Legal Liability
Workers Compensation
Professional Liability
Liability Analysis
Casualty Insurance