Opal S Reed has been working as a Manager It, Utility Business System - Customer Experience at Southern Company since 2016. Additionally, the professional has on-the-job experience at more than six companies in the relevant field. Opal has a total work experience of 11+ years. Opal studied at the California Coast University from 2007 to 2009. This professional has studied English. Opal can be found in Atlanta, Georgia – where this expert is currently located. You can contact with Opal by searching for phone number or email address or find additional information by requesting access to the professional's details from SoftwareOfficial.
Name variants:
Opal Reed
Last updated Jun 11, 2024
Contact Information
Workplace
Manager It, Utility Business System - Customer Experience
Atlanta, GA
Industry
Utilities, Other Management Consulting Svcs
Colleagues
Work History
Manager It, Utility Business System - Customer Experience
30 Ivan Allen Jr Blvd, Atlanta, GA 30308
The purpose of this position is to manage the direction and oversight for major technology projects to enhance business operations for all Southern Company Gas natural gas distribution compa...
from Jul 2016
Managing Director, Meter Reading and Billing
10 Peachtree Place Pkwy, Atlanta, GA 30360
The purpose of this position is to provide executive leadership and direction for the meter reading process, billing input (through production), and billing quality for over 33M bills for AG...
Jan 2012 — Jan 2014
Director, Utility Business Systems - Customer Experience
10 Peachtree Place Pkwy, Atlanta, GA 30360
The purpose of this position is to manage the direction and oversight for major technology projects to enhance business operations for all Southern Company Gas natural gas distribution compa...
from Jan 2014
Director, Customer Care Center Operations
10 Peachtree Place Pkwy, Atlanta, GA 30360
Jul 2007 — Jan 2012
Region Manager
10 Peachtree Place Pkwy, Atlanta, GA 30360
The purpose of this position is to oversee and manage the safe and reliable operation of the gas distribution system. This role includes the development and monitoring of performance objecti...
Jul 2005 — Jul 2007
Operations Supervisor
10 Peachtree Place Pkwy, Atlanta, GA 30360
The purpose of this position is to lead and supervise employees who maintain and operate the gas distribution system. The incumbent in this role directly supervises internal resources who su...
Jun 2003 — Jul 2005
Education
2007 — 2009
1994 — 1996
Occupations
Executive
Manager
Chief Executive Officer
Operations Manager
Corporate Executive
Chief Executive
Skills
Process Improvement
Leadership
Call Centers
Management
Business Process Improvement
Change Management
Performance Management
Program Management
Vendor Management
Customer Satisfaction
Operations Management
Budgets
Customer Experience
Training
Employee Relations
Employee Engagement
Peoplesoft
Call Center
Billing Systems
Field Operations
Field Supervision
Billing Services
Billing Solutions
Meter Reading
Field Service
FAQs about Opal S Reed
What's the main profession of Opal S Reed?
Opal is a Manager It, Utility Business System.
What jobs is Opal S Reed proficient at at?
The expert is proficient at Executive and Manager jobs.
Where is Opal S Reed currently located?
Opal S Reed is currently located in Atlanta, Georgia.
Does the professional have the email address?
or**@aglresources.com is Opal S Reed's email address.
Where did Opal S Reed work?
The professional worked at Southern Company, Agl Resources.
What education does Opal S Reed have?
Opal studied at the California Coast University from 2007 to 2009.
What languages does Opal S Reed speak?
Opal S Reed speaks English.
What is professional industry that Opal S Reed worked in?
Opal works in Utilities industry.