Nia Pumares is a eficient professional, who works in Fortis Solutions Group main office of which is in 686. on the position of Csr from 2017. This expert has earned professional experience in more than 13 positions at various companies. Nia Pumares went to the Texas A&M University–Central Texas and received education from 2015 to 2017. Nia Pumares has the following qualifications: Customer Service and Basic Customer Service Quiz. Denton, Texas is the area, where this professional was lastly known to be living. Nia's email address and phone are accessed through this website by request.
Name variants:
Nia Pumares
Last updated May 28, 2024
Contact Information
Last Update
Jul 12, 2022
Email
ni**@pfizer.com, ni**@familyheritagelife.com
Location
Denton, TX
Company
Fortis Solutions Group
Workplace
Work History
Csr
2505 Hawkeye Ct, Virginia Beach, VA 23452
Description of Duties:
Sales Support:
Monitor/respond to client inquiries
Research client issues
Track open orders
Customer Service:
Manage house accounts for the Austin, TX and Catoo...
from Feb 2017
Documentation Clerk Iv
951 Calle Amanecer, San Clemente, CA 92673
Description of Duties:
Work in the Change Control/Documentation Department updating the Pfizer documentation system
Transfer Standard Operating Procedures (SOPs) from AS400 to Microsoft w...
Feb 2016 — Oct 2016
Cca
Austin, TX
Description of Duties:
Programs Used: Five9, HipChat, Gmail, and AWL Wiki (Resource Guide)
Provide a liaison between consumers and insurance agents
Answer calls via Five9
Assist agents ...
Dec 2015 — Jan 2016
Customer Service
505 east Huntland Dr, Austin, TX 78752
Description of Duties:
Payroll
Expense Reports
Invoicing
Order Entry
Provide support to Sales and Customer Service managers
Assist customers with inquiries
Provide additional departm...
2016 — 2016
Assistant Manager
500 Plaza Dr, Secaucus, NJ 07094
Description of duties:
In charge of pricing events including markdowns, clearance, signage changes
Conducted opening and closing procedures
Cash handling including processing bank deposi...
Jul 2015 — Aug 2015
Administrative Assistant
Description of duties:
Answering multi-line telephones
Greeting clients
Preparing invoices
Input work tickets
Coordinating with title companies to meet deadlines
Filing
Feb 2015 — Apr 2015
Certificate Specialist
1166 Avenue Of The Americas, New York, NY 10036
Accomplishments:
Completed training at the top of my class (93% accuracy)
Completed training earlier compared to other specialists over a period of 10 years
Processed over 150 certificat...
Dec 2013 — Aug 2014
Price Accuracy Team Lead
1000 Nicollet Mall, Minneapolis, MN 55403
Description of duties:
Supervised two teams (ad sign team and price accuracy team)
Developed team members through cross-training in various areas of the store as well as various processes...
Jul 2012 — Aug 2013
Temporary Administrative Assistant
595 Market St, San Francisco, CA 94105
Description of duties:
Answering multi-line telephones
Greeting guests
Assigning guest badges
Scheduling meetings and conference calls
Sorting and delivering mail/packages
Created eve...
Mar 2006 — Jun 2013
Office Specialist Ii
6200 west Central Texas Expy, Killeen, TX 76541
Description of duties:
Registered and enrolled GoArmy Ed students into classes
Dropped classes upon request
Input applications
Filing
Answering multi-line telephones
Responding to stu...
Sep 2010 — May 2012
Copy and Print Specialist
500 Staples Dr, Framingham, MA 01702
Description of duties:
Managed team members
Provided training
Greeted and assisted customers with various printing needs (i.e. creating business cards, laminating, blueprints, manuals)
...
Jun 2008 — Sep 2010
Data Entry Specialist
573 University Ave, Los Gatos, CA 95032
Description of duties:
Transferred applications received from electronic fax to Acrobat Distiller
Input applications into FileMaker
Researched and verified information on application
He...
Dec 2006 — Apr 2008
Senior Bookseller
Description of Duties:
Created weekly employee schedules
Managed inventory
Provided excellent customer service
Built displays
Managed holiday kiosk operations
Sep 2004 — Mar 2006
Education
2015 — 2017
2010 — 2012
2003 — 2005
1999 — 2003
Occupations
Sales Specialist
Client Service Officer
Sales Support
Engineer
Customer Service
Master of Science
Managers
Executive
Chief Administrative Officer
Clerk
Health Specialist
Technicians
Services Professional
Sales Representative
Chief Executive
Clerical Specialist
Skills
Customer Service
Leadership
Data Entry
Time Management
Training
Microsoft Office
Microsoft Excel
Microsoft Word
Powerpoint
Teamwork
Outlook
Administrative Assistants
Telephone Skills
Administrative Assistance
Team Leadership
Office Administration
Social Media
Access
Spreadsheets
Inventory Management
Customer Satisfaction
Filing
Management
Communication
Administration
Invoicing
Retail
Retail Sales
Sales
Social Networking
Team Building
Facebook
Public Speaking
Research
Project Management
Documentation
Typing
Cross Functional Team Leadership
Coaching
Team Management
Scheduling
Employee Training
Payroll
Fax