Name variants:
Mo Rachall
Last updated May 31, 2024
Contact Information
Workplace
Colleagues
Work History
Junior Business Analyst
36455 Corporate Dr, Farmington Hills, MI 48331
from Jun 2020
Senior Process Executive-Data, Escalations, Special Projects
500 west Burr Blvd, Teaneck, NJ
Reduced technical escalations to only 20 per day
Diagnostics and troubleshooting of system issues
Edited XML's by adding or removing the correct coding
Assisted field technicians during ...
Jan 2011 — Jun 2014
Account Mgmt and Support
Provided base level IT support to company personnel.
Performed account modifications
Assisted Tier 2 with account management
Performed network analysis and troubleshot customer escalatio...
Jul 2010 — Jan 2011
Service Representative and Service Lead
12647 Alcosta Blvd SUITE 500, San Ramon, CA 94583
Trained all new service reps
Monitored customer check in
Worked with department manager on employee reviews
Made routine deposits to bank
Operated Tomax system.
Dec 2009 — Jul 2010
Account Mgmt and Support
7425 Janes Ave SUITE 201, Woodridge, IL 60517
Processed an average of 45 inbound and outbound technical support tickets.
Worked with Exception Manager and AMDOCS CRM to resolve tickets.
Sep 2008 — Apr 2009
Education
2019 — 2022
2019 — 2021
2007 — 2008
2008 — 2008
Occupations
Business Analyst
Accountant
Finance and Accounting Specialist
Health Specialist
Technicians
Sales Specialist
Equipment Tools Purchasing Agent
Executive
Chairperson
Analyst
Analysts
Accounting Bookkeeper
Bookkeeper
Department Store Salesperson
Retail Salesperson
Chief Executive
Skills
Crm
Customer Service
Account Management
Sales
Microsoft Office
Networking
Voip
Vendor Management
Databases
Management
Project Management
Provisioning
Customer Satisfaction
Leadership
Data Entry
Business Analysis
Sdlc
Program Management
Comptia A+ Certification
Hsia
Inp
G2 Service Portal
Sdp {Service Delivery Platform
Bbnms
Exception Manager
As/400 Edge/Force
Pst
Xml Editor
Outsourcing
FAQs about Morgan Rachall
What is the main profession of Morgan Rachall?
This professional's job is Junior Business Analyst
What are the main profession of This professional?
These person's professions are Business Analyst
Where is Morgan Rachall currently located?
The expert is currently located in Dallas, Texas.
How many companies did Morgan Rachall work at?
Morgan Rachall worked at five jobs.
Where has Morgan Rachall studied?
Morgan studied at the Tarleton State University from 2019 to 2022.
Are there any professional industries, that Morgan Rachall works in?
Morgan works in Financial Services industry.
What are the skills of Morgan Rachall?
This professional has such skills as Crm, Customer Service, Account Management, Sales, Microsoft Office, Networking, Voip, Vendor Management, Databases, Management, Project Management, and Provisioning.