Morgan Rachall

Junior Business Analyst

Name variants:
Mo Rachall
Last updated May 31, 2024

Contact Information

Last Update
Jun 27, 2022
Location
Dallas, TX

Workplace

Mercedes-Benz Financial Services USA LLC
Junior Business Analyst

Industry

Financial Services

Work History

Junior Business Analyst

36455 Corporate Dr, Farmington Hills, MI 48331
from Jun 2020

Senior Process Executive-Data, Escalations, Special Projects

500 west Burr Blvd, Teaneck, NJ
Reduced technical escalations to only 20 per day Diagnostics and troubleshooting of system issues Edited XML's by adding or removing the correct coding Assisted field technicians during ...
Jan 2011 — Jun 2014

Account Mgmt and Support

Provided base level IT support to company personnel. Performed account modifications Assisted Tier 2 with account management Performed network analysis and troubleshot customer escalatio...
Jul 2010 — Jan 2011

Service Representative and Service Lead

12647 Alcosta Blvd SUITE 500, San Ramon, CA 94583
Trained all new service reps Monitored customer check in Worked with department manager on employee reviews Made routine deposits to bank Operated Tomax system.
Dec 2009 — Jul 2010

Account Mgmt and Support

7425 Janes Ave SUITE 201, Woodridge, IL 60517
Processed an average of 45 inbound and outbound technical support tickets. Worked with Exception Manager and AMDOCS CRM to resolve tickets.
Sep 2008 — Apr 2009

Education

2007 — 2008
2008 — 2008

Occupations

Business Analyst
Accountant
Finance and Accounting Specialist
Health Specialist
Technicians
Sales Specialist
Equipment Tools Purchasing Agent
Executive
Chairperson
Analyst
Analysts
Accounting Bookkeeper
Bookkeeper
Department Store Salesperson
Retail Salesperson
Chief Executive

Skills

Crm
Customer Service
Account Management
Sales
Microsoft Office
Networking
Voip
Vendor Management
Databases
Management
Project Management
Provisioning
Customer Satisfaction
Leadership
Data Entry
Business Analysis
Sdlc
Program Management
Comptia A+ Certification
Hsia
Inp
G2 Service Portal
Sdp {Service Delivery Platform
Bbnms
Exception Manager
As/400 Edge/Force
Pst
Xml Editor
Outsourcing

FAQs about Morgan Rachall

What is the main profession of Morgan Rachall?

This professional's job is Junior Business Analyst

What are the main profession of This professional?

These person's professions are Business Analyst

Where is Morgan Rachall currently located?

The expert is currently located in Dallas, Texas.

How many companies did Morgan Rachall work at?

Morgan Rachall worked at five jobs.

Where has Morgan Rachall studied?

Morgan studied at the Tarleton State University from 2019 to 2022.

Are there any professional industries, that Morgan Rachall works in?

Morgan works in Financial Services industry.

What are the skills of Morgan Rachall?

This professional has such skills as Crm, Customer Service, Account Management, Sales, Microsoft Office, Networking, Voip, Vendor Management, Databases, Management, Project Management, and Provisioning.
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