Monica Anderson is a high-level expert, working in Best Buy main office of which is in 302. as a Manager, Ecc Service and Support from 2014. This person has earned professional experience in more than 13 positions at various companies. Monica Anderson went to the Universidad Tec Milenio By Itesm and got education from 2009. Minneapolis, Minnesota is the city, where this professional was lastly known to be living. Monica's phone number and email can be easily accessed through SoftwareOfficial on demand.
Name variants:
Nicki Anderson,
Moni Anderson
Last updated Jun 09, 2024
Contact Information
Last Update
Jun 22, 2022
Email
mo**@yahoo.com
Location
Minneapolis, MN
Company
Best Buy
Workplace
Manager, Ecc Service and Support
Work History
Quality Operations Manager
7601 Penn Ave south, Richfield, MN 55411
Lead high impact process improvements that have a positive impact on key KPIs and deliver significant business benefits (both financial and customer). Through the application of business ac...
Jul 2011 — Apr 2014
Project Manager
Manage the implementation of Quality Monitoring application and the Centralized Quality Monitoring Program for the different call centers of the Professional Businesses of Thomson Reuters su...
2007 — 2009
Sales Manager
Managed 5 supervisors with teams of 5-20 people and 8 quality coaches to drive and improve overall performance and meet SLA's.
Nov 2005 — Jan 2006
Quality Ambassador
Drive and manage quality performance for Geek Squad and Best buy .com call center to meet client expectations.
May 2005 — Apr 2007
Customer Service Representative & TPV/ Credit
Monterrey, N. L.
Jun 2004 — May 2005
Third Pary Verfication and Credit and Billing Point of Contact
2003 — 2005
Education
from 2009
Jan 2004 — May 2005
Aug 2003 — Nov 2003
Occupations
Executive
Operations Manager
Director of Operations
Guide
Sales Specialist
Supplier
Managers
Manager
Tour Guide
Services Professional
Sales Representative
Skills
Process Improvement
Leadership
Customer Satisfaction
Customer Experience
Management
Call Centers
Vendor Management
Customer Service
Operations Management
Project Management
Training
Sales
Business Process
Business Development
Coaching