Mike Milburn is a qualified professional, that works in Medallia main office of which is in 1104. on the position of Director, Embedded Experts from 2017. Mike has earned professional experience in more than eight positions at various companies. Mike Milburn went to the State University of New York College at Brockport and was studying from 2003 to 2005. This professional has these qualifications: Ethical Decision Making and Preventing Workplace Harassment. Spencerport, New York is the city, where this professional was known to live. This professional's e-mail and phone can be easily accessed through SoftwareOfficial by request.
Name variants:
Michael Milburn
Last updated Jun 09, 2024
Contact Information
Last Update
Jul 11, 2022
Email
mi**@rochester.rr.com
Location
Spencerport, NY
Company
Medallia
Workplace
Director, Embedded Experts
Work History
Senior Manager, Customer Solutions
395 Page Mill Rd, Palo Alto, CA 94306
Feb 2015 — Oct 2017
Senior Manager, Research and Consulting Services
Manage team of Research Consultants/Project Managers for global VOC, EFM, CX programs.
Apr 2012 — Mar 2013
Manager, Research and Consulting Services
San Francisco, CA
Manage team of Research Consultants/Project Managers for global VOC, EFM, CX programs
Nov 2008 — Apr 2012
Regional Manager, Relationship Team
Authoring survey questionnaires and designing real-time customer feedback processes and programs
Developing sampling strategy and survey business rules
Testing and deploying surveys
Mana...
Feb 2006 — Nov 2008
Senior Research Associate
300 north La Salle St, Chicago, IL 60604
Managing complex projects from concept through final presentation
Analyzing data and presenting findings to clients
Acting as main liaison between client and internal research and support...
Aug 2003 — Jan 2006
Education
1989 — 1991
Occupations
Executive
Director
Marketer
Market Analyst
Senior Manager
Operations Manager
Market Research Analyst
Skills
Market Research
Voice of the Customer
Customer Insight
Customer Experience
Analytics
Segmentation
Net Promoter Score
Survey Design
Data Analysis
Online Research
Saas
Sales
Spss
Solution Selling
Management
Questionnaire Design
Statistics
Research Design
Team Building
Enterprise Software
Strategy
Customer Loyalty Measurement
Efm
International Research
Customer Journey Mapping
Customer Experience Analysis
Survey Research
Customer Retention
Customer Engagement
Crm
Project Management
Customer Relationship Management
Software As A Service
Quantitative Research
Cx
Advisory Boards
Member of Mensa
Value Selling
Loyalty Analytics
Rfp Generation
Demonstration Skills
Customer Demos
Solution Implementation
Leadership
Consulting
Professional Services
Team Management
Account Management
Management Consulting
FAQs about Mike Milburn
What's the main profession of Mike Milburn?
This professional's job is Director, Embedded Experts
What jobs is Mike Milburn a professional at?
Mike is proficient at such jobs as Executive and Director.
Where does Mike Milburn currently live?
The expert currently lives in Spencerport, New York.
What is the expert's email?
Mike Milburn's email is mi**@rochester.rr.com.
Where did Mike Milburn work?
The expert worked at Medallia, Medallia.
Where has Mike Milburn studied?
Mike studied at the State University of New York College at Brockport from 2003 to 2005.
What are the certifications of Mike Milburn?
This professional received the following certifications: Ethical Decision Making and Preventing Workplace Harassment.
What is the industry that Mike Milburn worked in?
Mike works in Market Research industry.