Since 2006, Mike Jenkins PMP MBA has been working in Aspect Software. This person is a well-qualified Managing Director with over 51 years of work experience. According to Mike's CV and work profile, the professional has worked at more than 22 places with diverse backgrounds and got different skills. Mike attended school at the University of Phoenix from 2002 to 2004. Mike can be found in Atlanta, Georgia – where the professional currently lives. You can search for this person's email address and phone. We can also provide you with additional contact information upon request.
Name variants:
Michael Mba
Last updated May 29, 2024
Contact Information
Workplace
Colleagues
Work History
Managing Director
âÃÂâ Grew healthcare professional services team from 3 to 50. Led recruiting, mentoring, professional development, and attrition program.
âÃÂâ Strategic and tactical plann...
from Sep 2006
Manager - Training Delivery
Century Link is a leading provider of high-quality voice, broadband, and video services in 33 states and is an S&P500 company.
Manager - Training Delivery
Managed a staff of 8 trainers ...
Jun 2006 — Sep 2009
Formerly Training Manager
I am currently looking for a management opportunity in Operations or Training and Development.
âÃÂâ Reduced new hire training time by two weeks while maintaining time to competency ...
from 2006
Senior Managing Consultant
Build National Healthcare Practice. Operations, consulting, and team building.
Apr 2005 — Sep 2006
Product Manager/Project Manager
ÃÂÃÂ Lead planning, execution, and decision making for product line strategies.
ÃÂÃÂ Identify and evaluate new technologies and make build or buy recommendations.
ÃÂÃÂ Write requ...
Jul 2002 — Apr 2005
Senior Architect
ÃÂÃÂ Design Internet-based, B2B Electronic Invoice/Bill Payment and Presentment (EIPP/EBPP) system for a major credit card company.
ÃÂÃÂ Mentor team members to use best technology a...
Nov 2001 — Jun 2002
Instructor
Continuing Educaton Instructor
PMP Certification
MS Windows
MS Word
MS Excel
from Sep 2001
Principal Consultant
ÃÂÃÂ Lead project to design a software development methodology that combines the best practices of RUP, CMM, and Six Sigma for fortune 25 company.
ÃÂÃÂ Lead project to determine feas...
May 2000 — Aug 2001
Account Manger
Managed an $11M training budget, performed training needs analyses, conducted demos of training and development technologies, recommended performance technology solutions, and reported on th...
Jan 2000 — Jan 2006
Founder / Consultant / CTO / Project Manager
ÃÂÃÂ Co-founder of Internet startup offering a hiring management CRM application
o Design and develop application, website, and marketing materials
o Prepare budget and forecast for bu...
from May 1999
Program Manager
Managed a staff of 5 developing and standardizing call center methods and procedures in preparation for national call sharing.
Opened a seamless call center to perform care functions for bot...
Jan 1998 — Jan 2000
Director
ÃÂÃÂ Grew team of 25 to design, develop, install, and support AS/400-based Warehouse Management System.
ÃÂÃÂ Rebuilt 7x24 customer support.
Sep 1996 — Aug 1999
Director
ÃÂÃÂ Hire and lead business analysis, customer support, and development team of 35 to rescue runaway project and deliver custom client/server Financial Management software.
Jan 1996 — Sep 1996
Business Consultant
Provided in house OD and Process Improvement consulting for Directors and Regional Managers.
Jan 1995 — Jan 1998
Senior Product Manager
ÃÂÃÂ Create and launch T.120-based data conferencing service.
ÃÂÃÂ Manage ongoing service and support for videoconferencing infrastructure.
Aug 1994 — Jan 1996
On Site Facilitator
Developed and delivered training to meet the business requirements of the inbound Sales & Care and Accounts Receivable centers.
Jan 1994 — Jan 1995
Director of Engineering
ÃÂÃÂ Rebuild international implementation organization to deliver custom computer training systems.
ÃÂÃÂ Redesigned development and QA methodology to reduce defect rate 90% while mai...
Mar 1990 — Jul 1994
Quality Facilitator
Provided training on Total Quality Management / 6 Sigma tools, facilitated employee quality teams, and tracked the success of implemented improvements.
Jan 1990 — Jan 1994
Technical Training Instructor
Purchased, became vendor certified, or developed training. Instructed classes and provided field assistance to rectify chronic service problems.
Jan 1984 — Jan 1990
Installation and Repair Supervisor
Supervised 23 union technicians, and 1 warehouse worker.
Jan 1982 — Jan 1984
Installation and Repair Technician
Installed and maintained telephone equipment and outside plant.
Jan 1979 — Jan 1982
Education
2002 — 2004
1989 — 1991
1968 — 1972
Occupations
Executive
Chief Executive Officer
Professor
Instructor
Pedagogue
Founder
Counselor
Technology Director
Project Manager
Project Managers
Engineer
Process Engineer
IT Professional
SharePoint Administrator
Computer Software Professional
Master of Science
Corporate Executive
Chief Executive
Founding Member
Advisor
Technology Manager
Technical Managers
Industrial Engineer
Network Systems Administrator
Network Administrator
Software Developers
Skills
Web
Portals
Project Rescue
Team Building
Budgets
Satisfied Clients
Hands on Technology Leadership
accounts receivable
broadband
budgeting
call center
charts
consulting
content management
conversion
corporate training
customer satisfaction
customer service skills
delivery
documentation
iso 9000
legal
netscape navigator
organizational development
phone systems
process engineering
quality
rfp
sales
sigma
simulation
sla
telemarketing
telephone skills
total quality management
training
video
FAQs about Mike Jenkins PMP MBA
What is the main profession of Mike Jenkins PMP MBA?
This professional's job is Managing Director
What jobs is Mike Jenkins PMP MBA proficient at at?
Mike is proficient at such jobs as Executive and Chief Executive Officer.
Where does Mike Jenkins PMP MBA currently live?
Atlanta, Georgia is the place where Mike Jenkins PMP MBA currently lives
How many companies did Mike Jenkins PMP MBA work at?
The professional worked at 22 jobs.
Does Mike Jenkins PMP MBA have personal website or blog?
This expert`s website is http://www.technologychef.com.
What education does Mike Jenkins PMP MBA have?
Mike studied at the University of Phoenix from 2002 to 2004.
What are professional skills of Mike Jenkins PMP MBA?
Mike has the following skills: Web, Portals, Project Rescue, Team Building, Budgets, Satisfied Clients, Hands on Technology Leadership, accounts receivable, broadband, budgeting, and call center.