Michelle Elaine Salatto is a eficient professional, who works in Synconset Technologies main office of which is in 2. on the position of Director of Customer Support from 2019. Michelle Elaine Salatto has earned professional experience in more than nine positions at various companies. Michelle Elaine Salatto went to the Rutgers University and was studying from 1999 to 2003. Los Angeles, California is the city, where this professional was known to settle. The professional's email address and number can be accessed through this website on demand.
Name variants:
Michele Salatto,
Mickey Salatto,
Shelly Salatto
Last updated Jun 04, 2024
Contact Information
Last Update
Jul 8, 2022
Email
sa**@gmail.com, ms**@zurple.com, mi**@zurple.com
Location
Los Angeles, CA
Company
Synconset Technologies
Workplace
Director of Customer Support
Work History
Director of Customer Support
3767 Overland Ave SUITE 102, Los Angeles, CA 90034
from Mar 2019
Manager, User Testing and Customer Support
Los Angeles, CA
Led customer support and user testing efforts for a revolutionary consumer electronics product that was pre-launch. Represented the voice of the customer in a team largely made up of develop...
Sep 2016 — Mar 2019
Senior Manager, Customer Advocacy
11350 Mccormick Rd, Hunt Valley, MD 21031
I am responsible for managing a team of support reps to handle inbound calls, email and web cases as well as the customer onboarding process and new customer training. I analyze case metrics...
Apr 2013 — Sep 2016
Manager, Client Services and Training
11350 Mccormick Rd, Hunt Valley, MD 21031
Managed the client services team handling inbound calls and emails and led the new customer training program. Held regular one-on-one training sessions for new customers to ensure they had t...
Jan 2012 — Mar 2013
Training and Client Services Representative
11350 Mccormick Rd, Hunt Valley, MD 21031
Responsible for training new customers within 15 days of the point of sale. Developed 3 training videos for new customers to watch prior to training and rewrote script for delivering one-on-...
Jul 2010 — Jan 2012
Internet Marketing Consultant
11350 Mccormick Rd, Hunt Valley, MD 21031
Jun 2008 — Jul 2010
On-Site Representative
2431 Solomons Island Rd SUITE 302, Annapolis, MD 21401
Mar 2004 — Mar 2006
College Road Team and Promotions
2431 Solomons Island Rd SUITE 302, Annapolis, MD 21401
Sep 2004 — Dec 2005
Education
Occupations
Executive
Director
Manager
Operations Manager
Skills
Customer Support
Leadership
Management
Strategic Planning
Customer Experience
Customer Retention
Technical Support
User Acceptance Testing
Account Management
Onboarding
Process Improvement
Project Management
Sales Process
Start Ups
Saas
Salesforce.com
Microsoft Office
Customer Service
Staff Development
Training
Business Operations
Net Promoter Score
Cross Functional Collaborations
FAQs about Michelle Elaine Salatto
What's the main profession of Michelle Elaine Salatto?
This professional's job is Director of Customer Support
What are the profession of Michelle Elaine Salatto?
These person's professions are Executive and Director
Where does Michelle Elaine Salatto live?
The professional lives in Los Angeles, California.
What is Michelle's email?
The expert's email is sa**@gmail.com and ms**@zurple.com.
How many companies did Michelle Elaine Salatto work at?
Michelle Elaine Salatto worked at nine jobs.
What education does Michelle Elaine Salatto have?
Michelle studied at the Rutgers University from 1999 to 2003.
What languages does Michelle Elaine Salatto speak?
Michelle Elaine Salatto speaks English.
What is the industry that Michelle Elaine Salatto worked in?
This professional works in Motion Pictures And Film industry.