Michelle Reeves

Major Incident Manager

Michelle Reeves is a high-skilled expert, that works in Capital One main office of which is in 81. on the position of Major Incident Manager from 2018. Michelle Reeves gained professional experience in more than five positions at various companies. Michelle Reeves went to the University of Phoenix and got education there from 2018 to 2021. Michelle Reeves has these professional qualifications: Hdi Help Desk Analyst, Hdi Desktop Support Technician, and Microsoft Certified Desktop Support Technician. Dallas, Texas is the city, where this professional was known to settle. Michelle Reeves's email address and phone number can be easily accessed through this website by request.
Name variants:
Michele Reeves, Mickey Reeves, Shelly Reeves
Last updated Jun 08, 2024

Contact Information

Last Update
Jul 8, 2022
Email
mi**@dell.com
Location
Dallas, TX
Company

Workplace

Capital One
Major Incident Manager

Mc Lean, VA

Industry

Financial Services

Work History

Major Incident Manager

1680 Capital One Dr, Mclean, VA 22102
from Nov 2018

Identity Access Management Security Team Lead

1 Citizens Plz, Providence, RI 02903
from Aug 2018

Manager of It Operations and It Support Manager

6100 Tower Cir SUITE 600, Franklin, TN
Feb 2017 — Jul 2018

Enterprise Technician Support Senior Analyst

1 Dell Way, Round Rock, TX 78664
Call Center, Ambulatory Tech Support for Tenet Healthcare account, SME, reporting, quality assurance, Depot tasks such as imaging and configuring devices
May 2014 — Feb 2017

Help Desk Analyst Ii

3500 Gaston Ave, Dallas, TX 75246
Deep night lead, provided training for all service desk agents, 24X7 call center technical support for over 34,000 users, quality assurance, training documentation, escalation for issues, ap...
Jan 2004 — May 2014

Education

2018 — 2021
2016 — 2018
2014 — 2016
2012 — 2014

Occupations

Executive
Manager
Accountant
Finance and Accounting Specialist
Team Leader
Security
Operations Manager
Accounting Bookkeeper
Bookkeeper

Skills

Software Documentation
Help Desk Support
Citrix
Technical Support
Active Directory
Windows Xp
Healthcare Information Technology
Troubleshooting
Windows 7
Windows Server
Healthcare
Vpn
Process Improvement
Printers
Bmc Remedy
Networking
Healthcare Information Technology
Customer Service
Visio
Itil Certified
Microsoft Office
Sharepoint
System Administration
Management
Mobile Device Management
Athena
Back Office Operations
Office 365

FAQs about Michelle Reeves

What's the main profession of Michelle Reeves?

The expert is a Major Incident Manager.

What jobs is Michelle a professional at?

Michelle is proficient at such jobs as Executive and Manager.

Where is Michelle Reeves located?

Michelle Reeves is currently located in Dallas, Texas.

Does the expert have the email address?

mi**@dell.com is Michelle's email address.

How many companies did Michelle Reeves work at?

Michelle Reeves worked at five jobs.

What education does Michelle Reeves have?

Michelle studied at the University of Phoenix from 2018 to 2021.

What are the certifications of Michelle Reeves?

The professional received the following certifications: Hdi Help Desk Analyst, Hdi Desktop Support Technician, Microsoft Certified Desktop Support Technician, and Itil Foundation.

What languages does Michelle Reeves speak?

Michelle Reeves speaks English.
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