Michelle Carlson is a qualified expert, who works in Kaiser Permanente main office of which is in 1160. on the position of Senior Project Manager from 2013. Michelle has earned professional experience in more than ten positions at different companies. Michelle Carlson went to the John F. Kennedy University and was studying there from 2006. San Francisco, California is the city, where the professional was lastly known to be settled. This professional's phone number and email are easily accessed through SoftwareOfficial by request.
Name variants:
Michele Carlson,
Mickey Carlson,
Shelly Carlson
Last updated Jun 08, 2024
Contact Information
Last Update
Feb 1, 2016
Location
San Francisco, CA
Company
Kaiser Permanente
Workplace
Senior Project Manager
Work History
Project Manager
Pleasanton, CA
•Contract assignment to project manage the implementation of the SaaS employee benefits application for health, life, long-term disability, and health saving account insurance plans.
• Devel...
Jan 2013 — May 2013
Senior Technology Manager - IT Operations
San Ramon, CA
Project managed multi-faceted projects and liaison to Work Force Management, Marketing, and Information Technology clients to develop call management strategies for the Nortel Meridian SL10...
Nov 2004 — Mar 2012
Associate Director - Client Management
Pleasanton, CA
Directed and the liaison with Regional Centers for the California and Nevada Long Distance product launches for business, consumer, telemarketing, post sales ordering, billing and collatera...
Jul 2000 — Nov 2004
Supervisor Call Center - Messaging and Mobility
Pleasanton, CA
Created an improved employee interview process that identified computer skills for new hire candidate, thereby reducing the high turnover percentage.
Developed a training program that prov...
Jun 1997 — Jul 2000
SUPERVISOR CALL CENTER - Wireless and Messaging
Jun 1997 — Jul 2000
Support Services Manager
Concord, CA
Implemented a successful Maintenance Plus Program that generated $1M in revenue services to the business for 1996.
Acted as a primary liaison with high profile customers, providing the lat...
Aug 1987 — Jun 1997
Education
1998 — 2002
Occupations
Project Manager
Executive
Owner
IT Professional
Information Technology Specialist
Technology Manager
Computer Network Professional
Recognition
Analysts
Agents
Project Managers
Chief Executive
IT Specialist
Technical Managers
Network Administrator
Skills
AS400
Call Center
Cross-functional Team Leadership
Business Process
Project Implementation
Staff Management
Creative Problem Solving
Business Analysis
Customer Service
Help Desk Support
Teamwork
Software Quality Assurance
IBM iSeries
Manage client expectations
Manage Client Relationships
Call Centers
Telecommunications
Databases
Vendor Management
Process Improvement
IT Management
Product Management
Project Management
Requirements Analysis
SDLC
Health Care
Business Analyst
Project Manager
Team Lead
Genesys
AS400
FAQs about Michelle Carlson
What is the main profession of Michelle Carlson?
This professional's job is Senior Project Manager
What jobs is Michelle proficient at at?
The expert is proficient at such jobs as Project Manager.
Where does Michelle Carlson currently live?
San Francisco, California is the place where Michelle Carlson currently lives
How many companies did Michelle Carlson work at?
Michelle Carlson worked at ten jobs.
What education does Michelle Carlson have?
Michelle studied at the John F. Kennedy University from 2006.
What is professional industry that Michelle Carlson worked in?
Michelle works in Information Technology and Services industry.
What are special skills of Michelle Carlson?
Michelle has such skills as.