Michele Mock is a high-level expert, that works in Technical Writing Partners main office of which is in 717. as a Business Owner since 2019. Michele has earned professional experience in more than 18 positions at different companies. This expert has professional qualifications: Itil V3 Foundation. Florham Park, New Jersey is the area, where the professional was known to be settled. Their email address and phone are accessed through SoftwareOfficial by request.
Name variants:
Michelle Mock
Last updated Jun 09, 2024
Contact Information
Last Update
Jul 4, 2022
Email
mi**@ymail.com, mi**@redtoo.com, mm**@redtoo.com
Location
Florham Park, NJ
Company
Technical Writing Partners
Workplace
Business Owner
Work History
Business Owner
Arlington, TX
TWP is partner driven. We are only successful when you are successful. Our internal employees are our partners which makes them your partners. You don’t contract a temporary employee. You co...
from Oct 2019
Senior Technical Writer
Irvine, CA
I am providing clear and concise documentation for a leading mortgage provider. Areas of expertise include staff augmentation, credit services, and IT support. Tools include: Structures Fram...
from Mar 2018
Senior It Business Consultant
8444 Westpark Dr SUITE 900, Mclean, VA 22102
I consulted with Virtustream on a number of IT projects. I worked with the England team to create network diagrams for an international client. I also created the Architecture Document suppo...
Sep 2017 — Oct 2017
Senior Quality Assurance Engineer
Chicago, IL
I performed Quality Assurance in this position for the Glendale, CA technical writing team. The team created Disaster Recovery documentation for a national media company. My tasks included r...
Sep 2017 — Oct 2017
Senior Business Analyst and Technical Writer Consultant
I joined the RBPE project team at DART headquarters to update the current Project Management Plan for the Entry into Engineering phase for a 26 platform extension for DART rail through downt...
Dec 2016 — May 2017
Senior Business Analyst and Technical Writer
639 Loyola Ave, New Orleans, LA 70113
I am worked with the Entergy IT Security Lead Team to update existing and create new policies, procedures, and work instructions to assist the group in meeting NIST requirements. I am resear...
from May 2017
System Analyst and Technical Writer
7437 Race Rd, Hanover, MD 21221
I joined the TEK Systems team as the lead System Analyst/Technical Writer to create the initial documentation on a large-scale bidding contract for a potential new client for the company. I ...
Sep 2016 — Nov 2016
Managing Technical Writer
I developed the complete ITIL v3 business process documentation set for the Connectivity Services department. I initiated the “Technical Writing as a Service” concept as a coordinated effort...
Jan 2015 — Sep 2016
Contract Technical Writer
270 Park Ave, New York, NY 10010
Technical documentation for the Auto Financing/Call Center Division to develop business processes and procedures.
Aug 2014 — Jan 2015
Senior Technical Writer and Business Analyst
I am an independent Senior Technical Writer/Business Analyst. I am interested in short and long term assignments and willing to relocate. I have extensive experience documenting for engineer...
Sep 2013 — Aug 2014
Business Process Consultant
420 Montgomery St, San Francisco, CA 94129
Business Process Consultant position to create business processes for the trading floor IT support department. Processes developed using ITIL standards and the Security & Exchange Commission...
Apr 2014 — Jun 2014
Contract Senior Technical Writer
Contract Technical Writer position to document the new Rhode Island MMIS. Tasks included creating new supporting documentation to ease the transition to the new software in the MMIS environm...
Feb 2014 — Mar 2014
Technical Writer and Training Support
End-user documentation for Ultra Project at Vanity Fair. Documentation for global users for using the Microsoft Office Suite 2013 and Windows 7. Worked with trainer to create and maintain tr...
Sep 2013 — Feb 2014
Engineering Technical Writer
P/O Box 11, Spartanburg, SC
Contract position with international manufacturing company. Tasks included managing the software effort internally while working with external international sub-contractors, customers, and, ...
Jan 2011 — Sep 2013
Senior Technical Writer
2884 Sand Hill Rd SUITE 200, Menlo Park, CA 94025
Contract Senior Technical Writer at multiple client locations.
Sep 2010 — Jan 2011
Senior Technical Writer
5125 Peachtree Industrial Blvd, Peachtree Corners, GA 30092
Full time position with software development firm. Tasks included managing the software documentation effort at the local office and the Atlanta office. Wrote engineering documents, end user...
Feb 2005 — Jul 2010
Owner
Worked with multiple engineering firms, contract positions, and privately held companies to create and maintain documentation sets for many industries. These positions included managing the ...
Jun 1997 — Dec 2001
Education
1996 — 1998
1979 — 1984
Occupations
Executive
Owner
Partner
IT Professional
Information Technology Specialist
Technical Writer
SharePoint Administrator
Chief Executive
IT Specialist
Technical Communicator
Author
Network Systems Administrator
Network Administrator
Skills
Technical Writing
Technical Documentation
Framemaker
Software Documentation
Microsoft Office
Itil Certified
Sdlc
Project Management
Sharepoint Designer
Sharepoint
Software Lifecycle Management
Document Lifecycle Management
Process Management
Change Management
Configuration Management
It Documentation
En Standards
Best Practices
Online Help
Technical Communication
Snagit
Manuals
Management
Robohelp
Online Help Development
Business Process