Michael Yim

Lead Customer Service Representative

Michael Yim is a highly qualified expert, who works in Social Security Administration main office of which is in 286. on the position of Lead Customer Service Representative from 2020. Michael has earned professional experience in more than seven positions at various companies. Michael Yim went to the Mccann School of Business and Technology and got education from 2006 to 2008. Pittston, Pennsylvania is the city, where the professional was known to settle. Their phone number and email are easily accessed through this website on demand.
Name variants:
Mikael Yim, Mychael Yim, Mike Yim, Mikey Yim, Mick Yim, Mickey Yim, Micky Yim, Michl Yim, Mischa Yim
Last updated Jun 07, 2024

Contact Information

Last Update
Jul 12, 2022
Email
my**@c3i-inc.com, di**@yahoo.com, my**@c3ihc.com
Location
Pittston, PA

Workplace

Social Security Administration
Lead Customer Service Representative

Baltimore, MD

Industry

Government Administration, Administrative Social/Manpower Programs, Social Security Office, General Government

Work History

Lead Customer Service Representative

6401 Security Blvd, Baltimore, MD 21235
from Jan 2020

Depot Manager - Workstation Management Services

410 Horsham Rd, Horsham, PA 19044
I report directly to the Sr Director of Workstation Management Services. I provide guidance, support and direction for a team responsible for hardware support for the Johnson and Johnson fie...
from Jul 1, 2012

Global Technical Account Manager

410 Horsham Rd, Horsham, PA 19044
In this position, I am the single point of contact for a global international team of Helpdesk professionals. I am responsible for the training and hiring of team members. Client management ...
Apr 2010 — Jul 2012

Global Technical Account Manager

410 Horsham Rd, Horsham, PA 19044
2008 — 2011

Global Technical Account Supervisor

C3I
2200 Renaissance Blvd SUITE 370, King Of Prussia, PA 19406
2008 — 2010

Student and Alumni

1147 north 4Th St, Sunbury, PA 17801
2005 — 2007

Technical Account Supervisor

C3I
2200 Renaissance Blvd SUITE 370, King Of Prussia, PA 19406
Technical Account Supervisor at C3i

Occupations

Executive
Manager
Director
IT Professional
Information Technology Specialist
Accountant
Account Manager
Managers
Operations Manager
IT Specialist

Skills

Crm
Technical Support
Vendor Management
Help Desk Support
Process Improvement
Service Delivery
Call Centers
Management
Itil
Troubleshooting
It Service Management
Team Leadership
Cloud Computing
Leadership
Training
Customer Satisfaction
Account Management
It Management
Hardware
Saas
Team Management
Business Analysis
Project Management
Active Directory
Computer Hardware
Integration
Laptops
Data Center
Cross Functional Team Leadership
Networking
It Operations
Vpn
Sla
Citrix
Mobile Devices
Windows 7
Siebel
Software Installation
Business Process Improvement
Software Documentation
Windows
Team Building
Operations Management
Quality Assurance
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