Michael Woomer is a qualified professional, who works in Conduent main office of which is in 504. as a Client Relations Manager since 2005. Michael Woomer gained professional experience in more than seven positions at different companies. Michael Woomer went to the Northern Arizona University and was studying there from 1977 to 1980. This expert has such qualifications as Call Center Leadership. Gilbert, Arizona is the area, where this expert was lastly known to be living. This person's phone and email are accessed through this website on demand.
Name variants:
Mikael Woomer,
Mychael Woomer,
Mike Woomer,
Mikey Woomer,
Mick Woomer,
Mickey Woomer,
Micky Woomer,
Michl Woomer,
Mischa Woomer
Last updated Jun 07, 2024
Contact Information
Last Update
Jul 5, 2022
Location
Gilbert, AZ
Company
Conduent
Workplace
Client Relations Manager
Work History
Client Relations Manager
100 Campus Dr, Florham Park, NJ 07932
Responsible for client relationships and P&L for four clients with diverse business process outsourcing services associated with Higher Education
Rehabilitated three unprofitable contracts...
Feb 2005 — Sep 2018
Client Relations Manager
201 Merritt St, Norwalk, CT 06854
Responsible for client relationships and P&L for four clients with diverse business process outsourcing services associated with Higher Education
Rehabilitated three unprofitable contracts...
from Feb 2005
Call Center and Quality Manager
Responsible for concept development, planning, budget, project management, implementation and continuing leadership of a 30 seat customer service center with 5 supervisors and a trainer comm...
2002 — 2005
Director of Customer Service and Public Relations
Pioneered the use of call center customer service as the key brand differentiator in a new grocery home delivery business Achieved 23% customer acquisition, 86% retention and 98% customer sa...
2001 — 2002
Assistant Vice President
1555 north Fiesta Blvd, Gilbert, AZ 85233
Led a team of 3 managers, 6 supervisors and 75 call center representatives, engaged in servicing a $1.3B student loan portfolio Achieved 80% service level / response performance goal for ser...
1999 — 2001
Consumer Affairs Manager
1735 north Lynn St, Arlington, VA 22209
Led team in responding to consumers, Congressional and media inquiries regarding products and services. Led the startup of model call center in Phoenix used to create the first national call...
1984 — 1999
Market Research Analyst
1735 north Lynn St, Arlington, VA 22209
Developed survey research tools and focus group models for product testing
1980 — 1984
Education
1977 — 1980
Occupations
Executive
Chief Networking Officer
Customer Relations
Skills
Management
Customer Service
Microsoft Office
Leadership
Public Speaking
Strategic Planning
Research
Training
Microsoft Word
Powerpoint
Professional Mentoring
Outdoor Adventures
Trail Running
Mountaineering
Martha Beck Certified Life Coach
Certified Tre Practitioner
Proposal Writing
Report Writing
Speech Writing
Presentation Development
FAQs about Michael Woomer
What is the main profession of Michael Woomer?
The expert is a Client Relations Manager.
What jobs is Michael proficient at at?
Michael is proficient at such jobs as Executive and Chief Networking Officer.
Where does Michael Woomer currently live?
The expert currently lives in Gilbert, Arizona.
Where did Michael Woomer work?
This expert worked at Conduent, Xerox.
Where has Michael Woomer studied?
Michael studied at the Northern Arizona University from 1977 to 1980.
Are there any certifications, that Michael Woomer has?
This professional received the following certifications: Call Center Leadership.
What is professional industry that Michael Woomer is connected to?
This person works in Education Management industry.
What are professional skills of Michael Woomer?
Michael has skills in the following areas: Management, Customer Service, Microsoft Office, Leadership, Public Speaking, Strategic Planning, Research, Training, Microsoft Word, and Powerpoint.