Michael Rakita is a eficient professional, who works in John Hancock Financial Services main office of which is in 499. on the position of Deskside Support from 2018. This person gained professional experience in more than eight positions at various companies. Michael Rakita went to the Boston Language Institute and received education from 2016 to 2017. This professional has the following qualifications: Itil Foundation and Exin. Boston, Massachusetts is the city, where the professional was known to be situated. Michael's phone number and email are easily accessed through this website on demand.
Name variants:
Mikael Rakita,
Mychael Rakita,
Mike Rakita,
Mikey Rakita,
Mick Rakita,
Mickey Rakita,
Micky Rakita,
Michl Rakita,
Mischa Rakita
Last updated Jun 02, 2024
Contact Information
Last Update
Jul 5, 2022
Email
mi**@pearson.com, mi**@gmail.com
Location
Boston, MA
Company
John Hancock Financial Services
Workplace
Deskside Support
Work History
Deskside Support
601 Congress Street Brg, Boston, MA 02210
from May 2018
Contracted Help Desk Support
5 Bedford Farms Dr SUITE 304, Bedford, NH 03110
Currently providing contract help migrating client computers to Windows 10 and Office 2016 (Office 365)
Deploying laptops for new/existing employees
Providing desk-side/phone support for ...
Mar 2017 — May 2018
Operations Specialist
Provided Tier 2 level support to MyPearson online educational software in an ITIL structured workplace. Duties included: triage issues to confirm data/programmatic problems; help facilitate ...
May 2007 — Feb 2016
Technical Coordinator
88 Broad St, Boston, MA 02110
Responsible for all network and client computers over a 25 person office. Assist with day-to-day technical support and training. Deploy and update new and existing software. Assist with all ...
Feb 2004 — May 2007
Paraconsultant and Office Manager
13100 Magisterial Dr SUITE 100, Louisville, KY 40223
Handle all day-to-day operations of a $2.5M innovation consulting firm. Manage “virtual” office for eight consultants, including research, information technology (Mac/OSX based) and meeting ...
Aug 2002 — Feb 2004
Membership Database Manager
Serve as technical lead on all donor records. Coordinate membership development with US Director for direct mail/TV campaigns. Provide ad hoc reporting/analysis of donations. Assist Developm...
Aug 2001 — Jan 2002
Project Manager
Coordinated all aspects of software development, support, production and training of custom database for network of 200+ national non-profit organizations (NeighborWorks®).
Apr 1999 — Jun 2001
Technical Coordinator
50 Milk St, Boston, MA 02109
Education
2016 — 2017
1997 — 1999
1991 — 1993
1986 — 1988
Occupations
IT Professional
Information Technology Specialist
IT Specialist
Skills
Databases
Management
Marketing
Nonprofits
Training
Itil
Event Management
Interviews
Project Management
Publishing
Program Management
Agile Project Management
Leadership