Michael Leon

Director of Contact Center Operations

Michael Leon is a qualified professional, working in InCharge Debt Solutions as a Director of Customer Care Operations since 2013. Michael has earned professional experience in more than five positions at various companies. Michael Leon went to the Western Governors University and got education from 2006 to 2008. Orlando, Florida is the area, where the professional was lastly known to be living. Their contacts can be easily accessed through SoftwareOfficial on demand.
Name variants:
Mikael Leon, Mychael Leon, Mike Leon, Mikey Leon, Mick Leon, Mickey Leon, Micky Leon, Michl Leon, Mischa Leon
Last updated Jun 08, 2024

Contact Information

Last Update
Jul 7, 2022
Email
ml**@incharge.org
Location
Orlando, FL
Company
InCharge Debt Solutions

Workplace

Director of Customer Care Operations

Work History

Director of Customer Care Operations

Orlando, Florida Area
from May 2013

Manager of Customer Care Operations

Oct 2009 — May 2013

Quality Engineer, CQA

Feb 2006 — Dec 2009

Supervisor of Operations

Sep 2001 — Feb 2006

Protocol Manager

Contracted to Lucent Tech. Manager of protocol in a class one super clean room.
Apr 1999 — Mar 2002

Education

Occupations

Executive
Director
Accountant
Finance and Accounting Specialist
Manager
Operations Manager
Accounting Bookkeeper
Bookkeeper

Skills

Process Improvement
Call Centers
Team Building
Customer Service
Quality Assurance
Access
Leadership
Operations Management
Management
Call Center
Training
Microsoft Excel
Analysis
Budgets
Coaching
Strategic Planning
Vendor Management
Team Leadership
Project Management
Software Documentation
Visio
Microsoft Office
Auditing
Business Process Improvement
Six Sigma
Customer Relations
Performance Management
Business Analysis
Customer Relationship Management
Excel
Sql
Employee Relations
Microsoft Access
Contact Centers
Budgeting
Analytical Skills
Workforce Management
Contact Center Operations
Customer Satisfaction
Sales

FAQs about Michael Leon

What's the profession of Michael Leon?

This professional's job is Director of Contact Center Operations

What jobs is Michael Leon proficient at at?

Michael is proficient at Executive and Director jobs.

Where does Michael Leon currently live?

The expert currently lives in Orlando, Florida.

What is the expert's email?

The expert's email is ml**@incharge.org.

How many companies did Michael Leon work at?

The professional worked at five jobs.

Where has Michael Leon studied?

Michael studied at the Western Governors University from 2006 to 2008.

What is the industry that Michael Leon is connected to?

Michael Leon works in Financial Services industry.

Are there any special skills Michael Leon has?

This person has the following skills: Process Improvement, Call Centers, Team Building, Customer Service, Quality Assurance, Access, Leadership, Operations Management, Management, and Call Center.
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