Michael Gerler is a highly qualified expert, that works in Entara main office of which is in 226. as a Professional Services Engineer Ii since 2018. Michael Gerler gained professional experience in more than five positions at various companies. Michael Gerler went to the Illinois State University and got education from 2013 to 2016. Chicago, Illinois is the city, where this expert was lastly known to live. Michael's phone number and email can be easily accessed through this website on demand.
Name variants:
Mikael Gerler,
Mychael Gerler,
Mike Gerler,
Mikey Gerler,
Mick Gerler,
Mickey Gerler,
Micky Gerler,
Michl Gerler,
Mischa Gerler
Last updated Jun 03, 2024
Contact Information
Last Update
Jul 3, 2022
Email
mi**@yjtsolutions.com, mi**@unisys.com
Location
Chicago, IL
Company
Entara
Workplace
Professional Services Engineer Ii
Work History
Professional Services Engineer Ii
190 south La Salle St, Chicago, IL 60603
Implemented and developed detailed project plans for various IT infrastructure projects including O365 email migrations, new client onboarding, multi-factor authentication rollout, network a...
from Sep 2018
Managed Services Team Lead
190 south La Salle St SUITE 3800, Chicago, IL 60603
Prioritized and managed ticket queues to ensure ticket quality, frequent updates, and quick resolution time.
Developed and improved processes including change management, ticket escalation...
Jul 2017 — Dec 2017
Desktop Technician
801 Lakeview Dr SUITE 100, Blue Bell, PA
Performed hardware and software upgrades to company machines throughout the country.
Traveled to numerous client branches around the country as part of the Desktop Refresh team.
Used SCCM...
Jul 2015 — Dec 2015
It Intern
300 north La Salle St FLOOR 17TH, Chicago, IL 60604
Learned how to effectively troubleshoot IT needs from high level help desk support members.
Used SCCM Task Sequence to re-image and re-purpose company machines.
Assisted in resolving empl...
Jun 2014 — Jul 2015
Delivery Driver
2212 Fox Dr, Champaign, IL 61820
Worked in a fast paced environment while delivering high quality of service.
Delivered customer orders in a timely but safe manner.
Took customer orders from both the drive through and in...
Aug 2012 — Aug 2013
Education
2013 — 2016
2011 — 2013
Occupations
IT Professional
Information Technology Specialist
Engineer
Executive
Team Leader
IT Specialist
Operations Manager
Skills
Networking
Network Design
Network Architecture
Troubleshooting
Windows
Microsoft Office
Management
Customer Service
Strategic Planning
Computer Repair
Javascript
Microsoft Excel
Microsoft Word
Leadership
Public Speaking
Routing Protocols
Router Configuration
Project Management
Powerpoint
Time Management
Cisco Networking
Computer Hardware Troubleshooting
Network Troubleshooting
Process Improvement
Project Planning
Software Deployment
Software Project Management
Sql
Teamwork
Office 365
Vmware Esx
Active Directory
Group Policy