Michael Freeman is a high-level expert, working in Firstmile (International Fulfillment Solutions) main office of which is in 192. on the position of Ecommerce Logistics Sales from 2018. This expert gained professional experience in more than 12 positions at different companies. Michael Freeman went to the Western Governors University and received education from 2014 to 2016. This expert has such qualifications as Comptia Project, Salesforce Platform Basics Badge, and Communities Basics. Lake Shore, Utah is the area, where this professional was known to settle. This professional's phone number and email are easily accessed through this website on demand.
Name variants:
Mikael Freeman,
Mychael Freeman,
Mike Freeman,
Mikey Freeman,
Mick Freeman,
Mickey Freeman,
Micky Freeman,
Michl Freeman,
Mischa Freeman
Last updated Jun 07, 2024
Contact Information
Last Update
Jul 1, 2022
Email
mf**@jive.com, st**@yahoo.com, mf**@firstmile.com
Location
Lake Shore, UT
Company
Firstmile (International Fulfillment Solutions)
Workplace
Ecommerce Logistics Sales
Work History
Ecommerce Logistics Sales
2080 south Industrial Rd SUITE C, Salt Lake City, UT 84104
from Jul 2018
Chief Executive Officer and Founder
Created a successful website and subscription service. Through my own marketing efforts, aquired more than 9000 customers with quarterly recurring purchases. Sold business after 6 months for...
2017 — 2018
Customer Service Manager
9176 south 300 west SUITE 1, Sandy, UT 84070
● Retention of accounts through consistent 5 star service ● Operating as the lead point of contact for any and all matters specific to your customers ● Building and maintaining strong, long-...
Aug 2017 — Dec 2017
Escalations Manager
1712 East Bay Blvd, Provo, UT 84606
InsideSales.com offers the industry's leading sales acceleration platform built on Neuralytics, a predictive and prescriptive self-learning engine that drives revenue growth by delivering an...
Jul 2016 — May 2017
Escalations Specialist and Customer Experience Project Manager
1275 west 1600 north SUITE 102, Orem, UT 84058
Providing retention through analyzing customer service interactions, customer reviews, and tech support. Review requests for escalation for cases that find no resolution through the "normal"...
Nov 2014 — Jul 2016
Customer Care Professional
200 Vesey St, New York, NY 10007
I provide an elevated level of Customer Care to the Cardmembers of American Express. I strive to enhance every call and try to build a better relationship with every call.
Graduated traini...
Oct 2012 — Nov 2014
Wsln Coach
200 Vesey St, New York, NY 10007
Mentored and coached new hires in their new roles.
Produced a high certification rate of 100% by week 13.
Provided motivation and guidance for time management and productivity statistics....
Aug 2013 — Dec 2013
Tax Collections Specialist
Educated and informed taxpayers about their tax responsibilities.
Transcribed detailed notes about taxpayers.
Collected payments, negotiated waivers, set up payment programs, evaluated ta...
Jul 2011 — Sep 2012
Phone Banker
OCS Phone Banker
Delivered excellent customer service and technical support to customers who were having trouble accessing their account online.
Made sales recommendations based on consum...
Dec 2010 — Apr 2011
Customer Service Representative and German Translation Team
Delivered excellent customer service to card members who were having trouble with their digital products. Actively maintained a calm, focused tone in potentially high stress customer interac...
Aug 2009 — Nov 2010
Collections Representative and Rewards Center Representative
Negotiated payments on past-due accounts as part of a collections team.
Delivered excellent customer service to card members who were having trouble with the Thank You Network web site.
A...
Feb 2006 — Aug 2009
Delivery Driver
Coordinated drivers and dispatched deliveries.
Delivered pizza, sandwiches, desserts and beverages to customers efficiently and quickly.
Helped in kitchen - decreasing customer wait times.
Jun 2005 — Feb 2006
Education
2014 — 2016
2003 — 2010
1996 — 2000
Occupations
Executive
Director
Chief Executive Officer
Founder
Operations Manager
Corporate Executive
Chief Executive
Founding Member
Skills
Customer Service
Leadership
Training
Sales
Management
Microsoft Office
Team Building
Team Leadership
Program Management
Microsoft Excel
Public Speaking
Process Improvement
Strategic Planning
Project Management
Account Management
Business Analysis
Credit Cards
Customer Retention
Time Management
Customer Satisfaction
Financial Analysis
Accounting
Risk Management
Call Centers
Analysis
Telecommunications
Business Process Improvement
Access
Call Center
Forecasting
Outlook
Credit
Accounts Payable
10 Key
Salesforce.com
Teamwork
Continuous Improvement
Continuous Process Improvement
Cold Calling
Sales Management
Escalation Resolution
Customer Escalation Management
Dispute Resolution
Problem Solving
Creative Problem Solving
Business To Business
Business Development
Customer Relationship Management
Customer Experience
FAQs about Michael Freeman
What's the profession of Michael Freeman?
This professional's job is Director of Implementation
What jobs is Michael Freeman proficient at at?
Michael Freeman is a professional Executive and Director jobs.
Where does Michael Freeman currently live?
They lives in Lake Shore, Utah.
Does the expert have the email address?
mf**@jive.com and st**@yahoo.com is The expert's email address.
How many companies did Michael Freeman work at?
Michael Freeman worked at 12 jobs.
What education does Michael Freeman have?
Michael studied at the Western Governors University from 2014 to 2016.
What are the certifications of Michael Freeman?
Michael Freeman received the following certifications: Comptia Project, Salesforce Platform Basics Badge, and Communities Basics.
What languages does Michael Freeman speak?
Michael Freeman speaks German and English.