Michael J Douvris is a high-skilled professional, that works in Reyes Holdings main office of which is in 37. as a Global End User Services from 2017. Michael has earned professional experience in more than 15 positions at different companies. Michael J Douvris went to the Southern Illinois University and received education there from 1986. This professional has these qualifications: Itil V3 Foundations. Plainfield, Illinois is the city, where this person was lastly known to settle. The professional's contacts can be easily accessed through this website by request.
Name variants:
Mikael Douvris,
Mychael Douvris,
Mike Douvris,
Mikey Douvris,
Mick Douvris,
Mickey Douvris,
Micky Douvris,
Michl Douvris,
Mischa Douvris
Last updated May 12, 2024
Contact Information
Last Update
Jun 30, 2022
Email
md**@angelfire.com, mi**@ezsweeps.com, md**@worldnet.att.net
Location
Plainfield, IL
Company
Workplace
Colleagues
Work History
Global End User Services
6250 north River Rd SUITE 900, Rosemont, IL 60018
from Oct 2017
Desktop Support Manager
Manage desktop team of 8 at Astellas Pharma Us Headquarters
Improved customer satisfaction by 42% in the first 4 months
Introduced a "Department of the Day" plan to actively engage the cu...
Jul 2007 — Jan 2011
Desktop Support Team Lead
35 west Wacker Dr, Chicago, IL 60601
Supervise desktop support of suburban HQ, 3 remote sites and downtown Chicago office.
Raised customer satisfaction by 33% in 3 months.
Implemented a strategy for local teams to work toget...
Oct 2005 — Jul 2007
Desktop Support Lead
Supported corporate sales force - locally and remote.
Implemented a new company wide support strategy for remote customers.
Developed a new 1st and 2nd level desktop support system for on...
Jun 2003 — Oct 2005
Associate Desktop Support Team Lead
301 Dave Ward Dr, Conway, AR 72032
Led a team of 6 support technicians.
Supervised desktop support of 1200 campus and 200 remote associates.
Developed the corporate desktop image procedure using Norton Ghost.
Implemented ...
Dec 2000 — May 2003
Lan Administrator and Team Lead
3000 Hanover St, Palo Alto, CA 94304
Supervised five LAN Administrators who supported 800 on-site and 500 remote users
at Motorola headquarters.
Responsible for the support of desktop and laptop computers, printers, servers
...
Aug 2000 — Dec 2000
Help Desk Analyst - Site Services Division
Schaumburg, IL
Aug 1999 — Aug 2000
Help Desk Analyst
3000 Hanover St, Palo Alto, CA 94304
Analyst for 2,500-user network in a Windows NT and 2000 environment.
Provided phone support locally, as well as worldwide.
Assisted users with configurations for NT, Outlook, Office 97 + ...
Aug 1999 — Aug 2000
It Assistant
449 Gardner St, South Beloit, IL 61080
Helped maintain a network of 200+ computers.
Assisted in troubleshooting network, software, hardware and printer issues.
Converted twenty 486 computers to Pentium 2s, installing new hardw...
Jan 1999 — Aug 1999
Education
from 1986
1983 — 1986
Occupations
IT Professional
Information Technology Specialist
Executive
Manager
IT Specialist
Operations Manager
Skills
Windows 7
Troubleshooting
Active Directory
Networking
Windows Server
Technical Support
Servers
Hardware
Help Desk Support
Project Management
Vpn
Tcp/Ip
System Deployment
Network Administration
Microsoft Exchange
Windows Xp
Team Building
Software Installation
Itil
Computer Hardware
Innovation
FAQs about Michael J Douvris
What's the main profession of Michael J Douvris?
This professional's job is Global End User Services
What jobs is Michael proficient at at?
Michael J Douvris is a professional such jobs as IT Professional and Information Technology Specialist.
Where does Michael J Douvris currently live?
The professional currently lives in Plainfield, Illinois.
What is Michael J Douvris's email?
Michael's email is md**@angelfire.com and mi**@ezsweeps.com.
How many companies did Michael J Douvris work at?
Michael J Douvris worked at 15 jobs.
What education does Michael J Douvris have?
Michael studied at the Southern Illinois University from 1986.
What are the certifications of Michael J Douvris?
The professional received the following certifications: Itil V3 Foundations.
What languages does Michael J Douvris speak?
Michael J Douvris speaks English.