Michael Diliberto is a skilled expert, working in Mgm Resorts International main office of which is in 60. as a Director Call Center Operations from 2018. This person gained professional experience in more than eight positions at different companies. Michael Diliberto went to the Control Data Institute and received education from 1980 to 1981. Michael has such qualifications as Certified Customer Service Professional (Ccsp) and International Customer Service Association. Red Hill, South Carolina is the area, where this person was known to live. This expert's phone number and email can be accessed through SoftwareOfficial on demand.
Name variants:
Mikael Diliberto,
Mychael Diliberto,
Mike Diliberto,
Mikey Diliberto,
Mick Diliberto,
Mickey Diliberto,
Micky Diliberto,
Michl Diliberto,
Mischa Diliberto
Last updated Jun 06, 2024
Contact Information
Last Update
Jul 5, 2022
Email
mi**@grainger.com
Location
Red Hill, SC
Company
Workplace
Director Call Center Operations
Las Vegas, NV
Industry
Hospitality, Hotel/Motel Operation
Colleagues
Work History
Director Call Center Operations
840 Grier Dr, Las Vegas, NV 89119
from Apr 2018
Director, Club Contact Center Operational Support Services
10600 west Charleston Blvd, Las Vegas, NV 89117
Responsible for the management, organization, development and direction of the Club Contact Center Operational Support Services team that includes Quality Assurance, Training and Workforce M...
Oct 1, 2016 — Dec 2017
Regional Operations Manager at Dgi Supply
1480 south Wolf Rd, Wheeling, IL 60090
Responsible for planning, organizing and controlling a regional area encompassing Customer Service facilities and/or individuals for over-all operations; organize activities & assign jobs ac...
Nov 2014 — Jul 2016
Senior Manager, Customer Service
3781 Burwood Dr, Waukegan, IL 60085
USABlueBook, A division of HD Supply Facilities Maintenance The foremost supplier for water, wastewater & utility operations. Responsible for managing and leading the daily activities of the...
Feb 2014 — Nov 2014
Quality Assurance Manager, Customer Service Phone Channel
100 Grainger Pkwy, Lake Forest, IL 60044
Public Company
10,001+ employees
GWW
Business Supplies and Equipment industry
Jan 2000 — Feb 2014
National Customer Service Manager
A world leader in high-productivity tools and fasteners engineered for professional use. Responsible for managing the daily activities of the National Customer Service Operation. Responsibil...
Nov 1998 — Jan 2000
National Customer Service Manager
1023 Wheeling Rd, Wheeling, IL 60090
Public Company
201-500 employees
Machinery industry
Sep 1989 — Nov 1998
Technical Support Manager
Responsible for managing technical support function at two multi-unit data centers. Major responsibilities included providing technical support to the user community for all computer related...
Nov 1985 — Sep 1989
Education
1980 — 1981
Occupations
Executive
Director
IT Professional
Software Tester
Operations Manager
Computer Specialist
Skills
Customer Satisfaction
Leadership
Process Improvement
Management
Team Building
Account Management
Team Leadership
Training
Customer Service
Strategic Planning
Cross Functional Team Leadership
Sales
Call Centers
Operations Management
Performance Management
Quality Assurance
Sales Operations
Coaching
Customer Retention
Sales Process
Project Planning
Project Management
Continuous Improvement
Sales Management
Inventory Management
Contract Negotiation
New Business Development
Recruiting
Forecasting
Crm
Customer Experience
Purchasing
Negotiation
B2B
Call Center
Sap
Budgets
Analysis
Vendor Management
Networking
Change Management
Human Resources
Logistics
Supply Chain
Troubleshooting
Supply Chain Management
Business Analysis
Six Sigma
Ms Project
Contract Management
FAQs about Michael Diliberto
What is the profession of Michael Diliberto?
This professional's job is Director Call Center Operations
What jobs is Michael Diliberto proficient at at?
The expert is proficient at Executive and Director jobs.
Where does Michael Diliberto currently live?
Michael Diliberto lives in Red Hill, South Carolina.
Does Michael Diliberto have the email address?
mi**@grainger.com is The professional's email address.
Where did Michael Diliberto work?
Michael worked at Mgm Resorts International, Diamond Resorts International®.
Where has Michael Diliberto studied?
Michael studied at the Control Data Institute from 1980 to 1981.
Are there any professional certifications Michael Diliberto has?
This expert received the following certifications: Certified Customer Service Professional (Ccsp) and International Customer Service Association.
Are there any industries Michael Diliberto is connected to?
Michael works in Hospitality industry.