Michael Castaneda

Workforce Manager

Michael Castaneda is a eficient professional, that works in Dish Network main office of which is in 31. on the position of Workforce Manager since 2020. Michael has earned professional experience in more than two positions at various companies. Michael Castaneda went to the Northeastern State University and got education there from 2012 to 2015. Houston, Texas is the city, where this person was known to live. Michael's email address and number are accessed through this website by request.
Name variants:
Mikael Castaneda, Mychael Castaneda, Mike Castaneda, Mikey Castaneda, Mick Castaneda, Mickey Castaneda, Micky Castaneda, Michl Castaneda, Mischa Castaneda
Last updated Jun 07, 2024

Contact Information

Last Update
Jul 5, 2022
Email
mi**@dish.com, mi**@newhorizoncleaningok.com, mi**@dish.com
Location
Houston, TX
Company

Workplace

Workforce Manager

Flint, MI

Industry

Cable/Pay Television Service

Work History

Workforce Manager

9601 south Meridian Blvd, Englewood, CO 80112
from Jan 2020

Call Center Supervisor

Oklahoma
Maintained control of call center ensuring agents remain on task and productive Answered difficult callers’ inquiries and problems professionally and in timely manner Assisted agents who h...
Apr 2009 — Apr 2011

Occupations

Executive
Manager
Supervisor
Agents
Sales Specialist
Agent
Engineer
Customer Service
Client Service Officer
Operations Manager
Managers
Sales Representative

Skills

Customer Service
Sales
Call Centers
Coaching
Team Building
Customer Satisfaction
Management
Team Leadership
Sales Management
Workforce Analytics
Staff Development
Employee Training
Supervisory Skills
On the Job Training
Aspect
Cisco
Customer Retention
Contact Centers
Teleopti
Microsoft Excel
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