Michael Black

Senior Product Manager

Michael Black is a skilled expert, who works in Ellie Mae on the position of Product Manager since 2012. Michael has earned professional experience in more than five positions at different companies. Michael Black went to the University of California and received education from 2000 to 2005. Michael Black has such qualifications as Pragmatic Marketing Certified–Level Three (Pmc-Iii), Pragmatic Marketing Certified–Level Two (Pmc-Ii), and Pragmatic Marketing. Pleasanton, California is the city, where this expert was known to live. The professional's phone number and email can be accessed through this website by request.
Name variants:
Mikael Black, Mychael Black, Mike Black, Mikey Black, Mick Black, Mickey Black, Micky Black, Michl Black, Mischa Black
Last updated Jun 07, 2024

Contact Information

Last Update
Jul 7, 2022
Email
mi**@gmail.com, mi**@elliemae.com
Location
Pleasanton, CA
Company

Workplace

Ellie Mae
Product Manager

Pleasanton, CA

Industry

Computer Software

Work History

Product Manager

Product manager and two-time employee of the month award recipient, managing SaaS compliance engine over a period during which transactional volume increased tenfold Maintain the product bac...
from Feb 2012

Compliance Support Analyst

Orange County, California Area
Nov 2005 — Feb 2012

Technical Support Lead / System Administrator

Provided all areas of customer support, including technical, billing, and second- level technical support Assisted and trained first and second level technicians Audited and created reports ...
Jul 2003 — Nov 2005

Salesman/Technician

Sold, built, maintained, and repaired computers and computer related hardware and software Provided telephone based customer service Collaborated with management on internal projects and inf...
Aug 2002 — Mar 2003

Technical Support Representative / Provisioning Technician

Provided technical support for customers via telephone and email. Placed and processed orders for new and existing clients, provisioned clients within our routers, and saw orders through to ...
Oct 2000 — Aug 2002

Occupations

Executive
Produce Manager
IT Professional
Unix Administrator
Information Technology Specialist
Analyst
Production Manager
Systems Administrator
Computer Systems Administrator
IT Specialist
Analysts

Skills

Product Management
Agile Methodologies
Customer Service
Management
Technical Support
Computer Hardware
Training
Software Documentation
Visio
Business Analysis
System Administration
Vb.net
Technical Writing
Process Improvement
Project Management
Vendor Management
Unix
Microsoft Sql Server
Hardware
Oracle Administration
Network Architecture
Microsoft Exchange
Sql
Business Process Improvement
Databases
Software Development Life Cycle
Product Development
Wireframing
Strategy
Software As A Service
Team Building
Product Leadership
Communication
User Interface Design
Competitive Analysis
Cross Functional Team Leadership
Enterprise Software
Information Architecture
Creative Solutioning
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