Melissa Woodson is a qualified professional, who works in Freddie Mac main office of which is in 81. as a Senior Manager, Digital Customer Experience from 2018. Melissa gained professional experience in more than six positions at various companies. Melissa Woodson went to the University of Virginia Darden School of Business and received education there from 2016. Washington, DC is the city, where this person was lastly known to settle. Their phone number and email are accessed through this website on demand.
Name variants:
Mel Woodson,
Mellie Woodson,
Missie Woodson,
Missy Woodson,
Lisa Woodson,
Lissa Woodson
Last updated Jun 07, 2024
Contact Information
Last Update
Jul 13, 2022
Email
me**@yahoo.com, me**@balanceinteractive.com
Location
Washington, DC
Company
Workplace
Senior Manager, Digital Customer Experience
Mc Lean, VA
Industry
Financial Services, Mortgage Banker/Correspondent, Functions Related to Depositor, Mortgage Bankers and Loan Corr, All Other Nondepository Credit Intermediation
Colleagues
Work History
Senior Manager, Digital Customer Experience
8200 Jones Branch Dr, Mclean, VA 22102
from Oct 2018
Senior User Experience and Cx Research Strategist
1680 Capital One Dr, Mclean, VA 22102
Design, launch, and conduct user-research studies
Conduct empathy interviews and ethnography and socialize results across business
Lead design thinking sessions with business and internal...
Jun 2017 — Sep 2018
Director of User Experience
8136 Old Keene Mill Rd SUITE A207, Springfield, VA 22152
Director of User Experience at Balance Interactive
Jun 2014 — Jun 2017
Project Manager
Manage Drupal website building from inception and requirements gathering to site launch and maintenance
Design information architecture and wireframes based on client needs assessment
Dev...
May 2013 — Jun 2014
Project Director, Digital Services
8484 Georgia Ave SUITE 400, Silver Spring, MD 20910
Jan 2013 — Apr 2013
Web Content Specialist
306 south Washington Ave SUITE 218, Royal Oak, MI 48067
Lead Content Manager for redesign of Administration for Children & Families website
Produced and edited all content
Trained staff in Plain Language and web writing
Developed and implemen...
Mar 2010 — Sep 2012
Education
2013 — 2014
2004 — 2006
1999 — 2002
Occupations
Executive
Senior Manager
Accountant
Finance and Accounting Specialist
Operations Manager
Accounting Bookkeeper
Bookkeeper
Skills
User Experience
Blogging
Content Strategy
Social Media
Information Architecture
Facebook
Editing
Web Development
Seo
Web Content
Project Management
Digital Strategy
Research
Writing
Social Media Outreach
Web Content Management
Customer Journey Mapping
Usability Testing
Powerpoint
User Research
Wireframing
Wireframes
Teaching