Melissa Loew has been working as a Managing Director, Claims Products in CS STARS since 2013. Furthermore, the professional has professional experience at more than 11 companies using similar skills. Melissa has a total work experience of 23+ years. Melissa Loew studied at the Northwestern University - Kellogg School of Management from 1993 to 1994. Nowadays Melissa lives in Chicago, Illinois region. You can find this person's current email address and phone number with SoftwareOfficial search.
Name variants:
Mel Loew,
Mellie Loew,
Missie Loew,
Missy Loew,
Lisa Loew,
Lissa Loew
Contact Information
Last Update
Jul 8, 2022
Email
me**@duckcreek.com, me**@gmail.com, me**@gmail.com
Location
Chicago, IL
Company
Workplace
Managing Director, Claims Products
Chicago, IL
Industry
Information Technology and Services
Colleagues
Work History
Managing Director, Claims Products
Greater Chicago Area
Manage global P&L and product development for claims products within CS STARS, the risk management and claims software division of Marsh & McLennan Companies.
from Jun 2013
Independent Consultant
Greater Chicago Area
Consulted to insurance technology companies including business development, marketing, account management, and product development. Accomplishments include:
✔ Led pilot for top ten persona...
Oct 2011 — Jan 2013
Managing Director, Consulting Services
Columbia, South Carolina Area
For this provider of insurance predictive analytics software, I did business development, marketing, account management, consulting, and product development. Accomplishments include:
✔ Star...
Sep 2010 — Sep 2011
Head, PMO
Northbrook, IL
In a temporary assignment, I led the Program Management Office for a $1B cost restructuring initiative reporting to the President. Working with Accenture, we identified opportunities in the...
Aug 2009 — Feb 2010
Director, Product Operations
Northbrook, IL
As Senior State Manager, I managed a $2.5B P&L for 9 property-casualty personal lines in AL, GA, NC and SC, leading a team of 10 staff. Responsibilities included pricing, product design...
Jan 2007 — Aug 2009
Director, Claim Strategy
Northbrook, IL
I led strategic projects for the claim organization with approx. 17,000 staff and $14B in spend, including:
✔ Served as one of three release leads for $400M, five-year initiative to implemen...
Apr 2001 — Dec 2006
Director, Corporate Strategy
Northbrook, IL
Promoted two times in this department, I led strategic projects for the corporation including:
✔ Developed strategy for claim field reorganization, closing 100 offices (30%) and launching fo...
Dec 1998 — Mar 2001
Business Consultant
Northbrook, IL
With a team of 14 claim managers, I led a project to reengineer the first party auto medical claim process with 80 offices and $1.2B spend. Accomplishments include:
✔ Increased customer sa...
Apr 1997 — Nov 1998
Senior Consultant
Chicago, IL
As a member of the healthcare consulting practice, I guided client teams of up to 20 mid- and upper-level managers in process redesign to achieve multimillion dollar cost reduction targets.
Sep 1994 — Apr 1997
Director, Individual Major Gifts
Chicago, IL
Working with leading doctors and researchers, I raised major individual contributions from board members, community leaders, patients and others in support of medical research and patient ca...
Feb 1992 — Aug 1993
Associate Director, Corporate and Foundation Giving
Chicago, IL
For the ABA's charitable fund, I raised contributions from corporations and foundations in support of public education, policy development, and legal research. Responsibilities included pro...
Feb 1988 — Feb 1992
Education
Occupations
Sales Specialist
Account Service Manager
Executive
Chief Executive Officer
IT Professional
Information Technology Specialist
Independent Consultant
Pilot
Software Engineer
Client Service Officer
Customer Service
Corporate Executive
Chief Executive
IT Specialist
Counselor
Advisor
Air Transportation Worker
Software Developers
Skills
Strategy
Process Improvement
Product Management
Strategic Planning
Risk Management
Management
Insurance
Business Development
Business Strategy
Management Consulting
Business Process Improvement
Project Management
Vendor Management
Product Development
Program Management
Change Management
Property and Casualty Insurance
New Business Development
Underwriting
Account Management
Mergers
Entrepreneurship
Pricing
Outsourcing
Team Building
Cross Functional Team Leadership
Leadership
Operational Efficiency
Operational Streamlining
Acquisitions
Partnerships
Transformations
Marketing Strategy
Data Analytics
Strategy Implementation
Product Strategy
Pricing Strategy
Social Media
Internet Leads
Customer Satisfaction
Customer Intelligence
Market Research
Customer Surveys
Website Development
Ivr
Call Center
Internet
Customer Conversion
Technology
Integration
Claim
Reinsurance
Problem Solving
Presenting To Senior Management
Public Speaking
Call Centers