Melissa Henley is a high-skilled expert, who works in Synchrony Financial main office of which is in 427. on the position of Avp, Compliance Manager - Collections since 2020. Melissa Henley has earned professional experience in more than five positions at different companies. Melissa Henley went to the Malone University and was studying there from 2011 to 2013. Canton, Ohio is the area, where the professional was lastly known to be settled. Melissa Henley's contacts can be accessed through this website on demand.
Name variants:
Mel Henley,
Mellie Henley,
Missie Henley,
Missy Henley,
Lisa Henley,
Lissa Henley
Last updated Jun 07, 2024
Contact Information
Last Update
Jul 9, 2022
Email
me**@synchronyfinancial.com, mf**@gmail.com
Location
Canton, OH
Company
Workplace
Colleagues
Work History
Vice President, Operations
15220 northwest Greenbrier Pkwy, Beaverton, OR 97006
Mar 2018 — May 2019
Senior Specialist and Analyst, Collections Strategic Delivery
901 Main Ave, Norwalk, CT 06851
Strategy implementation auditor for FDR Rules Engine, TOS Model Builder, and Experian PowerCurve queuing strategy implementation tools. Primary investigator for expert case resolution and s...
Jan 2013 — Feb 2015
Customer Complaint Specialist | Collections Coordinator
901 Main Ave, Norwalk, CT 06851
Investigated complaints to determine validity, executed correction of account, prepared spreadsheets and worked cross functionally to identify and resolve process issues.
Reduced defects b...
Feb 2009 — Jan 2013
Strategy Analyst Associate Rotation
901 Main Ave, Norwalk, CT 06851
Strategy Design Analyst for Collections segmentation, to identify predictive variables in order to target collections treatment and intensity according to portfolio risk.
Analyzed targeted...
Feb 2012 — Oct 2012
Education
2011 — 2013
2001 — 2007
Occupations
Executive
Compliance Manager
Accountant
Finance and Accounting Specialist
Vice President
Accounting Bookkeeper
Bookkeeper
Chief Executive
Skills
Strategy
Financial Analysis
Process Improvement
Portfolio Management
Credit
Business Analysis
Analysis
Risk Management
Credit Risk
Financial Services
Banking
Credit Cards
Vendor Management
Business Process Improvement
Call Centers
Leadership
Finance
Analytics
Management
Relationship Management
Financial Risk
Operations Management
Credit Analysis
Cross Functional Team Leadership
Loans
Customer Service
Microsoft Office
Team Building
Project Management
Analytical Skills
Customer Relationship Management
Microsoft Excel
Regulatory Compliance
Compliance Management
Legal Compliance
Compliance Regulations
Compliance
Strategic Planning
Continuous Improvement
Process Control
Performance Management
Business Development
Business Strategy
Budgeting
Research
Nonprofit Organizations
Microsoft Powerpoint
Critical Thinking
Mentoring
Team Management
Team Leadership
Public Speaking
Training
Complaint Management
Program Management
Change Management